Baisiwig Reviews | Read Customer Reviews of baisiwig.com

Baisiwig Reviews | Read Customer Reviews of baisiwig.com

Baisiwig reviews

Showing 228 reviews with 1 star · Clear filters

Sophie
Apr 20, 2025
The biggest wig scammers
O star, Baisiwig the scammers, I am still waiting for my refund of $70, I already contacted BBB. All those customers you deceive to give a review before delivery of their wigs can not save these fake scams of yours. Wherever you are in China you must be fished out
Response from BaisiwigApr 23, 2025
Hi dear, Sorry for the inconvenience caused, Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
Report
DONNA R.
Apr 18, 2025
At best you’ll be stuck with a poorly made product and partial refund
I bought a topper that was nothing like the one pictured in the ad. I immediately contacted BAISI for a refund and in spite of sending multiple pictures explaining my dilemma, the best they’d offer is refunding a third of what I’d paid and offering a discount on my next purchase. They did not want their product back but that is no consolation to me since I wasn’t going to use it. The discount offer is a joke. Why would I buy another product from you after such a disastrous experience the first time?
Response from BaisiwigApr 23, 2025
Hi dear, Sorry for the inconvenience caused, Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
Report
Laquita G.
Apr 15, 2025
Don’t buy anything
Don’t buy anything. I purchased 4 pixie cut lace wigs at 1x, I was only satisfied with one, the other 3 were NOTHING like the pictures they show, and they shed like crazy!! So, I am trying to salvage some of my money by fixing them myself. What a scam!! I thought, since I did like one of the wigs I would purchase it again right away. The second one was not like the first. That really sucks.
Response from BaisiwigApr 17, 2025
Hi dear, Sorry for the inconvenience caused, Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
Report
Laura M.
Apr 15, 2025
What a big SCAM BAISI WIG IS
I take Chemotherapy and had to shave my hair off. I saw a wig on Baisi Wigs and received a dirty, stink, unsettled cut up wig that i didn’t or. I paid $159.00 and the offered me partial refund and keep the wig. No, I want my money back, because I’ve come to a conclusion that I will never get what I ordered. I think all of us should send a petition to the BBB about this fake, scamming company. If we don’t stop it they will continue. Every where they advertise we should ousts them for being a big SCAM from CHINA. Let’s put them out of business if they don’t refund our money. I will check with my bank to get my money back do to scam!! SCAM ALERT ‼️
Response from BaisiwigApr 17, 2025
Hi dear, Sorry for the inconvenience caused, Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
Report
linda L.
Apr 13, 2025
Still Not Satisfied with Baisiwig
Hi this is Linda I am doing a follow up on the response from Baisiwig. I paid over 200.00 for boths wigs together. Baisiwig from Dec 2024 on up to now April Baisiwig kept sending me emails offering refund a early refund only to string me along until they got all the money for those wigs when they refunded me it was only 14.00. I have pictures of those bad quality wigs and I will get intouch with someone who can help me get my full refund I work hard for my money I will not give that much money away to any company that sells bad products. Today is April 13 2024. My last two comments review they only put out to everyone how they want to help. Not true. To everyone who has a good experience with them God Bless You.
Response from BaisiwigApr 17, 2025
Hi dear, Sorry for the inconvenience caused, Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
Report
Barbara M.
Apr 12, 2025
I the wrong wigs was sent to me
The wrong wigs was sent to me. I tried to contact this company to resolve the issue but no-one is responding. Can anyone give me any information on how to return these wigs? I read your reply it's not the style that was wrong you sent me a whole different wig from what was advertised. I ordered a lace wig and you sent me a non lace wig. I asked for return instructions and y'all was reluctant to respond. When you finally. responded you asked me to send $20 for a shipping label you also said I would have to pay 120% sales tax. Oh and what big discount you sent me? 😂🤣😂 I spent almost $200 y'all sent the wrong wig. Than you offered $30 after I spent almost $200 REALLY??? No Thank you! How bout you send me the correct wig! The one that I ordered as advertised!!!
Response from BaisiwigApr 17, 2025
Hi dear, Sorry for the inconvenience caused, Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
Report
Samantha R.
Apr 11, 2025
Don't shop with this company
Don't shop with this company. They're selling cheap wigs for high price. They want refund your money back and They're knowing that they're products are cheap. I'm having my lawyers to get involved because they're going to give me my money back. Every last coins.
Response from BaisiwigApr 11, 2025
Hi dear, Sorry for the inconvenience caused, Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
Report
Tracey W.
Apr 10, 2025
Don’t your policy says 30 days return
Don’t your policy says 30 days return? Why you won’t send me my return label what is the problem I want my money back
Response from BaisiwigApr 11, 2025
Hi dear, Sorry for the inconvenience caused, Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it. We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order. We cherish the opportunity to satisfy every of our nice client like u. Please give both of us another chance. Thanks
Report