BAISI WIG is the top 10 hairdressing brand in United States. BAISI WIG strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, lace frontal wigs, closure lace wigs, full lace wigs, hair weaves, etc. BAISI WIG has won the trust and support of millions of customers, so recently there have been special fraud gangs imitating BAISI WIG website and deceiving customers, selling them at very low prices and sending wigs by very poor quality chemical fibers to buyers. . We work hard to help many fraudulent buyers fight these fake websites. Be vigilant and don't get scammed! Don't forget our official website: www.baisiwig.com
Baisiwig (baisiwig.com) has 736 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
baisiwig.com
Website
baisiwig.com
Category
Accessories
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
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I didn't like the hair I purchased. I was told by Baisi that I could send the hair back to an address in China and pay the postage. It was an expensive lesson learned. Never again! I'm still very angry and will probably never buy hair from any on-line company.
Response from BaisiwigSep 22, 2025
Hi dear,
Sorry for the inconvenience caused,
Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it.
We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order.
We cherish the opportunity to satisfy every of our nice client like u.
Please give both of us another chance.
Thanks
MV
Meme V.
Do not buy from this company
Do not buy from this company. The products are misleading and look nothing like the ads. The hair is terrible. You can buy better hair on Amazon and now they make it impossible to return if you are not satisfy. This is a scam!
Response from BaisiwigSep 22, 2025
Hi dear,
Sorry for the inconvenience caused,
Normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it.
We kept talking with you by email and we also sent a big discount coupon to you, u can use it in your next order.
We cherish the opportunity to satisfy every of our nice client like u.
Please give both of us another chance.
Thanks
TJ
Tamisha J.
Uses other stylists work as their own
They are using other people's work as their own. Read the low rated reviews on here before you get scammed.
KJ
Karen J.
It’s how when a bad review get posted…
It’s funny how when a bad review get posted a good one comes behind it lol I am
so happy I look at reviews before I brought a topper.
Response from BaisiwigSep 22, 2025
Hi dear,
Our hair normally we have hairstylist here to make the hairstyle perfect before we shipping the wig to u,but it may be squeezed during transportation,so it will needs some styling after receiving it.
Wish get ur understanding!
Our hair is also very nice quality, if you have any question of the hair, pls feel free to contact us
BC
Blessing C.
I placed an order for 3 wigs since…
I placed an order for 3 wigs since August 11th but I haven’t received them up till now. I really don’t understand what is going on anymore
MS
MRS.Sheila B.
HOODWINKED...by BAISIWIG
*DO NOT ENTERTAIN DOING BUSINESS HERE!
*An exhausting AWFUL Experience!
*I DO NOT RECOMMEND Baisiwig!
*Are those reviews & or feedback genuine?
*Zero, Nada, Zip, RATING!
*LIes, Carn, Games, Scams!
There are hundreds of wig sites whom have integrity morals, honesty, and operate as so. Shop There. I won't let this Nightmare allow me to distrust.
Firstly, Baisiwig shipped me a wig I did not purchase. Baisiwig have refused to make this wrong right. This has dragged on since June,2025.
Baisiwig have blocked my email address from all of their online email addresses, returning my emails, as undeliverable.LIES!
After offering many resolutions that I'd accepted.
Instead they played games back and forth without intention of doing what was right,& deliberately and repeatedly failing to follow through and instead blocking my emails redirecting them back to me.
If I may give a Briefing of what transpired. Bear with me. It's difficult re-living this kind of greedy and dishonest behavior.
After receiving the wrong product I made contact without delay and full disappointment,6/17/25.I Asked a refund.I did not want money I wanted what I'd paid for.
Baisiwig responded with a resolution and promise to refund 1/2 back of purchase. I found unfavorable, because I wanted the wig I ordered. No more no less.
I actually was expecting they arrange their pick up, and ship the correct product. It's their mistake. Or did they really have the wig I ordered?
Instead this set them into the resolutions games they knew were not going to happen. Games1000.
Another resolution/offer that entailed I was to send it back, I agreed. That did not happen because they never initiated a pick-up.
Silence after that promise, meaning complete silence. I reached out again.
Ok now a third resolution offer. Why? I'd agreed to a couple along this unpleasant transaction. I then realized it's obvious they are playing games.
I reminded them I'd accepted the offer and asked they not continue switching back and forth, making offers and not honoring their policy or resolution.
This dilemma should have been resolved I'd agreed.
Instead another offer "keep the wig and we will send you another."
My Question "another"? Would that be the initial wig I purchased? That never shipped?
Or are you (Baisiwig) selecting a wig for me?
I responded with that very question, stating you do not get to pick a wig for me. I'm not a toddler I shop for myself.
Silence Again.. In other words NO RESPONSE.
I do not believe the existed. A.I.? I stretched my research to find it is alleging the images and video I viewed was questionable A.I...you think?
THEY HAVE BLOCKED MY ISP# for sure..
All emails come back UNDELIVERED!
I've used at least four(4) of their email addresses online, and chat where the window states "Leave A Note".
Really?
They have a slew of email addresses to run and hide from...and block consumers whom have been Bambooed.
A 2-yr.old can figure the email game. So elementary same name with numbers 1-4.Example below.
Example:luxury1atbaisihair,luxuryatbaisihair,luxury4atbaisihair**
BE WARE! I'VE BEEN LIED TO, and Bamboozled, for months.
DON'T LET THOSE" alleged "A.I" VIDEO'S FOOL U.
I could not believe they posted reviews of the wig I purchased after they placed interception of my emails. Assuring I could not expose them on their Website.
The clincher is all the feedback for the actual wig I purchased was showing *5 stars. Truth is that wig do not exist. Instead a Jerri-Curl.
They disabled my link to leave feedback! I I wonder why?
Final:
FYI...My order was placed the first week in JUNE. The parcel took about about 14 days to arrive. My first correspondence was sent 6/17/25.
May I share the arrogance that reached me in a email, the tone was not only arrogant, but oh so condescending. When I was told me to restyle it myself.
The Second email of arrogance I was told "it's full," meaning the hair was voluminous I would think.
Also I hear in the tone RESTYLE IT, and be grateful the hair is full.
FYI: I did not purchase what you shipped, or did I purchase Voluminous, or a product to remake.
Mindfully so I only wanted what I'd paid for as it should be. Why am I having to go through this Inconvenience. WHAT NERVE!
Consumers we all work hard for our coins, tell your friends,family,organizations,colleagues,blogs,to Be ware and Turn the page on this Site(s).They got many Faces AND Game.
Now they claim Fr.Euro.
All of this will catch up with them, for sure.
Can you image receiveing a CURLY WIG and order "Twist"..Shame on them Shame on the GREED they wear! Karma is REAL!
Oh! This...When they disabled me to leave feedback...Look what page shows up! To prevent entry.
pub (dot) Kudosi (dot) ai
ai (as in artificial intelligence?) ??
CHAOS,and EXAUSTING,
SI
Simone I.
If I could give less than 1 star, I would!!
Buyer Beware! This company does NOT stand by it's return policy. They will try to nickel and dime you to death and offer you mere pennies for your purchase. I spent over $350 on the premise that they state on their website: "At BAISI,We love our customers and want you to love your purchases without the stress of being stuck with an item you don't like. We understand the difficulties of shopping online and will ensure to provide top notch service so you will always be happy shopping with us!
BAISI offers a 30-Day Return guarantee.
If you are unhappy with your purchase, please feel free to contact us for return / refund / cancel / exchange." ALL LIES!!!! They offered me $30 to keep items I absolutely hate and will never use. Money wasted and lesson learned. I have filed a dispute with PayPal hoping to get this resolved otherwise, money down the drain.
LW
Latoyna W.
FRAUDULENT
I order to toppers and still have not received them. I asked for a refund and was told I can’t receive one because they have been shipped. Lie number one, then I continue to look through there page and found a picture of me and a style my stylist did and it not a topper SMFH. They are stealing other stylists work and promoting for themselves. I should have read their review first, but I thought they were legit. PLEASE DON’T BUY FROM THIS COMPANY!!!!! They don’t go by their own rules and policies. I will let my bank deal with them. YOU WILL LOSE YOUR MONEY DEALING WITH THIS COMPANY. I AM REPORTING THEM TO THE BBB AND I HOPE THEY STOP ALLOWING THEM TO DO BUSINESS IN THE UNITED STATES.
Response from BaisiwigAug 19, 2025
Hi dear
sorry for the inconvenience caused
because of the Trump tax policy, then the shipping had been delayed
we pushed it for you every day, wish get your understanding.
Thanks