BagzDepot Reviews | Read Customer Reviews of bagzdepot.com

BagzDepotReviews of bagzdepot.com

4.4115 reviews
Accessories
5405 Alton Pkwy, Irvine, California

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BagzDepot

About BagzDepot

Our VisionAt BagzDepot, we envision a world where businesses of all sizes can effortlessly elevate their brand visibility through high-quality promotional bags. We strive to be the go-to supplier, empowering our clients with exceptional products that make a lasting impact on their target audience.Who We Are We are a passionate team of industry experts, dedicated to providing top-notch wholesale promotional bags to businesses across the United States. With years of experience under our belt, we understand the significance of promotional items in today's competitive market. Our commitment to excellence drives us to deliver products that go beyond expectations and meet the unique branding needs of our clients.What We Offer At BagzDepotWe take immense pride in our extensive collection of wholesale promotional bags. Whether you're looking for stylish totes, eco-friendly reusable bags, trendy backpacks, or durable duffels, we've got you covered. Our products are crafted using premium materials and cutting-edge printing techniques, ensuring each bag proudly showcases your brand's identity. Sustainability MattersAs a responsible company, we prioritize sustainability in all aspects of our operations. Our eco-friendly promotional bags are designed to minimize environmental impact, promoting a greener future for generations to come. By choosing our products, you not only elevate your brand but also demonstrate your commitment to a better planet.Why Choose Us?Unmatched Quality: Our dedication to excellence means that you receive promotional bags of the highest quality, leaving a positive impression on your recipients.Customization: We understand the importance of branding. With our custom printing options, you can tailor each bag to reflect your unique identity and message.Competitive Pricing: We believe that promoting your business should be affordable. Our wholesale prices ensure you get the best value for your investment.Fast Turnaround: Time is of the essence in marketing.

BagzDepot (bagzdepot.com) has 115 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bagzdepot.com
Website: bagzdepot.com
Category: Accessories
Location: Irvine, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 61% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BagzDepot reviews

Showing 16 reviews with 1 star · Clear filters

Emma K.
Sep 8, 2026
My item says it was delivered but I…
My item says it was delivered but I have not received it and customer service is not being helpful at all. I would not recommend.
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Martha S.
Sep 7, 2026
My order has yet to be delivered and…
My order has yet to be delivered and the tracking info has not updated in over a week
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Raymond M.
Aug 1, 2026
Had to cancel order...No L or XL…
Had to cancel order...No L or XL ...zero customer service.
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Matthew G.
Jul 15, 2026
Useless waste of my time
Attempted to live chat to inquire about a sample. Waited about 15 minutes for a response. Something was typed into the chat but the conversation was terminated and the chat box closed before I even had a chance to read the response. Please stop wasting my time.
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Katie H.
Jul 9, 2026
No Items, No Return, No Cares
I paid $300 for bags and was given an invalid tracking number. After reporting I didn’t receive the bags, I had to call the company 3 times and email twice in order to get assistance. The company won’t have a representative talk to you on the phone but only communicate through email. The company started a replacement order (without talking to me) and refused to refund me for the lost bags since they started a new order. The conversation through email was rude, dismissive and arrogant. I’m now out $300, have no bags for our fundraiser and have had to dispute the charge on my credit card and report the situation to the BBB (Bad Business Bureau). Stay far away from this fake company. They will take your money. Shouldn’t even get a one star, should be none.
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Ryan
Jun 4, 2026
Disappointing Quality and Customer Service: No Resolution
Put in an order with Bagz Depot for my business was was very upset with my purchase. My order of custom bags came in completely wrong and different dimensions listed. I also confirmed sizing with my Art mockup. I looked to resolve this situation with their support team and had a disappointing response. " I am not sure how to resolve the issue as there are no returns on customized items." I did not ask for a return I received an item I did not approve. They then updated their website to reflect their items are subject to variation in size, color, material etc. And added "We may update this policy at any time without notice. The most recent version will always be posted on this page." Additionally the screen printing was peeling off and seams are opening on sides of bags. Do not waste your money on a guessing game of what product may come in. Poor Quality and Poor Customer Service.
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Janine
May 14, 2026
Wrong items sent, refused to give a refund
They sent us the wrong items despite giving them the correct templates and refused to give us a full refund or redo the orders when it's clearly their fault. This company is sketchy, a total rip off, customer service is terrible. Please go somewhere else and save yourself the trouble!
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JESSICA R G.
May 11, 2026
Customer service was the worst at…
Customer service was the worst at resolving my issue and I still haven't received a refund for the totes I returned.
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