BagdujourReviews of bagdujour.com

What I viewed online was exactly what I got. In mint condition. Packaged with extreme care. after I placed my order I had a question with my PayPal account and how soon the charge would process. I was hoping to receive the purse by a specific date. So I called the listed number on the website. I got a live person on the other end. She knew exactly what I'd ordered. She explained the process with PayPal. She explained they needed to run a credit check. She said as long as the credit check and my information panned out okay then she would do her best to get my item to me by my specific needed date. She did just that! A couple hours later I received a call. She required a little additional information from me and then my purse was in route! Returning the purse I was unable to download the return shipping label. I sent an email letting them know the error I encountered. Within minutes I had the return shipping label sent to me via email. Again, amazing customer service! I will definitely be a returning customer!!

I've borrowed several times so far. Always happy with the timing of delivery and any assistance I've needed from customer service. I like the ease of the website and love the choices and styles of bags they offer!

Awesome experience and highly educated team! Exceeded my expectations! Strongly recommended!

The transaction went very smoothly. I rented a YSL clutch in black, I got it in the mail very quickly and the bag looked brand new. Beautiful! I got a lot of compliments! I would definitely use them again.

5 starts, from customer service to product! A++

The bag I received was in excellent condition, almost brand new. Packaging was appropriate and bag was shipped on time. Customer service was very friendly and personalized. Would recommend it to anyone a million times over. Not only are the bags newer and from more recent collections (and, in my opinion, more on trend), being a smaller company makes all the difference in the dealings with clients. LOVED IT!