Jordan S.
Understanding Payment Currency at Checkout
Contacted the support email to verify price and what was included for shipping cost to Canada but it was never mentioned that billing was in USD, not on the website or in the email response. The reason I purchased this product from this company was because it was the best price I found online. When I entered all of the details for shipping and it adjusted the price, my understanding was it had also incorporated the currency exchange from USD to CAD, that was not the case I wasn't aware of it until I had my credit card billed and recieved the package. Therefore, it wasn't the best price and I would have purchase something different had I fully understood the cost for the item.