Back Science™Reviews of backscience.com

We went into the Back Science store after visiting the national brand stores. Rick, the owner, and his entire, staff were very patient, explained all of the pros and cons of ALL beds (including their own), answered all of our many questions, and let us make the final decision on the bed we liked best. We ended up ordering the Split Top Series 3 Back Science Hybrid Mattress, along with their back flex adjustable base. They were just delivered a week ago, and we love it! We could not be more happy with our purchases. In addition to the mattress being extremely comfortable, and the bed frame having more features than we know what to do with (which we are also enjoying) we also got the Back Science sheets and pillows that are soft and comfortable, and help us enjoy a great night's sleep. Their prices were also very fair and competitive. Lastly, every person from the sales staff, the delivery guys and their customer service staff, have been friendly, helpful and made our purchase and delivery of our new bed, seamless. I highly recommend Back Science to anyone looking for a new bed and a great night's sleep.

The support we received through the whole process was amazing. Any questions we had were answered by Rick. He's an amazing person. We recommend This product to everyone.

Excellent servic. Delivery was done on time and the team did a clean job

My wife and I decided to get a new bed. We shopped extensively online and at brick and mortar stores and found the Back Science store in Agoura Hills. Our sales person (Jordan) listened to us attentively and showed us what we were looking for and then suggested their own brand (Back Science). Now that we’ve had our bed for about three months, I wanted to give an update on how well we like the bed. We love it! Long story short, we were quite impressed with the features and reasoning behind the features, as well as the comfort. Jordan got the owner (Rick) involved, who is also a chiropractor and creator of the bed we purchased.

We loved the personalized fit by Dr Rick for our new split queen mattresses especially since we found Temper-Pedic no longer makes the split queen size. The best thing, though, was the BackScience response when the mattress on my husband's side needed custom adjustments. They came out within a day or two, did the necessary tweaking and then called some time later to see if it helped him sleep better. He asked for a bit more adjustment, and again they came out within a day or so. They even left the components they removed in case we'd need them later. My husband has slept more comfortably since the 2nd visit. We couldn't recommend Back Science's attention to detail with the custom fit more highly, and from the initial visit to the Relief-Mart store to the last adjustment we've been so impressed with the pleasant, friendly and timely customer service.

We visited the shop 3 times before making up our minds. Each time the sales personnel were very courteous, helpful, patient, and encouraged us to take our time making a decision.

Back Science mattresses are very comfortable. The staff are knowledgeable, accessible, helpful and very kind to their customers. We asked for a modification for our mattress and it was handled quickly and with detailed attention. Our mattress was delivered so quickly it was amazing and the shipping staff was nice, helpful and explained everything we needed to know. We highly recommend this company and mattress.

Amazing in every way - from walking in the door to the delivery of the bed to my house. Everything was seemless.