Back Science™Reviews of backscience.com

The minute I walked in I was greeted and asked if I needed helped. I mentioned that I was here to look at certain brands of mattresses. They proceeded to show me where I could find them. I was able to test the different ones for a while. They came back to check on me periodically and ask if I had any questions. After testing the ones I wanted and having a conversation of what I wanted or needed as I was suffering of back pain, they asked if I would be interested in looking at one other mattress. Once I laid on the back sciences mattress, I could tell that I had found the one. Went home and brought my husband on Superbowl Sunday and he immediately said this is the one. The customer service was amazing through the whole process. Rick worked with us and ensured we got exactly what we needed and wanted all the way till delivery. Let me tell you I have been having the best sleep since early March. I wake up rested and with no aches. I love our adjustable frame and mattress. I couldn’t have asked for anything more.

Our journey to finding a new mattress took us to several stores before finding the Back Science bed brand. From the moment we met Dr. Rick, we knew we were in the right place. With his background as a chiropractor, he was able to ask us all the right questions to meet our individual needs to obtain the perfect mattress for both of us. A special program he invented aided him to measure our spines to insure the correct fit. He was able to show us a variety of brands, but in the end, Back Science was the best. The others could not compare. Coming from a retail business ourselves and understanding how important customer service is, we enjoyed the superior customer service that Dr. Rick and his staff offered. You can tell from the start he is very genuine as he spoke about the Back Science brand. No fluff or fancy sales pitches. Just honesty.

My experience with the back science bed was nothing short of amazing. In the wake of my back injury three years ago, I really needed to change my mattress as the injury would get aggravated every night. Upon walking into the store. I was kindly greeted and shown a few options that were right for me. After a low pressure sale, I had my bed set up in my place days later. Thank you so for the bed. I highly recommend.

Really great staff and service. They worked to help us get the most beneficial bed at a price we could afford. They added as many extras and perks as they could find.

Personalized service to help you pick the right mattress for your individualized sleeping style. Our second time buying a mattress here, wouldn’t go anywhere else. They are willing to work with you to customize the experience and the bed itself.

Great service and a quality product

First off I want say Rick the owner and his staff is as good as they get when it comes to customer service. I bought one of his speciality beds, back science with an adjustable box spring. We almost got the right fit the first time, but with a little adjustment of softness added to the mattress, they got it spot on. Their store has a good vibe, they are not pushy for the sell but offer great input and listen to your needs, plus their prices are very competitive. Don't waste your time with other retail bed companies, this is your one stop shop, their showroom is huge and they have a big selection of bed sizes and firmness from soft, medium to firm and all sizes of beds from twins to doubles, queen to cal kings and they even make custom super beds. Highly Recommend!!

The customer service is top-notch. They were so helpful and went above and beyond to help us find the right mattress. The back science mattress is both comfy and supportive. Very happy!