Baby K'tanReviews of babyktan.com

This is a great carrier! However, I used the size guide and ended up ordering the carrier a size too small.

Item was shipped in a timely manner. Unfortunately, my Baby K'tan is too small to wear so I wasn't able to use this replacement sash.

Customer service went out of their way to help me with my fit issues for the carrier. They are quick to respond and give thorough, helpful advice. They went above and beyond what I asked for as a resolution. If you think you don’t like it or think you have an issue with the size make sure you contact the company before giving up. They are very patient and helpful. I highly recommend this company in general. I ended up buying two diaper bags as well just because I like the company. I wish they’d offer more products, I would definitely buy more!

Very easy to order, fast shipping and timely delivery.

I ordered th eggplant color, it arrived very quickly, the fabric is so nice and soft. I am 5'3, 145 lbs, with slim shoulders, and the size Small is perfect. This is my first baby carrier experience, and the first 3 times I needed help getting my baby in properly. I'm also 3 weeks postpartum and sleep deprived. My baby fussed briefly and then fell asleep every time she's been in the K'tan. I've put it on myself a couple times now, and it really is not that tricky! The K'tan supports her well and is comfortable for me!

I never received it and have been trying to contact someone to help and they haven't responded

When I reached out to the company to ask for an exchange, they provided extensive information on fit and double checked that I had the correct size, which I did. They provided tips and also offer a fit consultation. Their customer service is excellent and they responded to each of my emails within 24hrs. I was able to comfortably use my k'tan with my son and we both love it.

I love my K’tan! It’s so helpful with my colicky 2 month old who never lets me set her down. This allows me to get things done around the house and go on walks/play with my 5 year old while holding her. As long as you wear it right it doesn’t strain your back unless you wear it for extended periods of time. Super easy to use, I tried a lot of wraps and carriers before this one and all the tying and wrapping and ten foot long pieces of fabric were frustrating and difficult to use. This requires like 2-3 easy steps and my baby feels way more secure than she did in the other wraps I used. Highly recommend! If it’s helpful also, I’m 5’2 and wear a size 12-14 in pants, weigh about 180 pounds, and I purchased a medium and it fits perfectly.