Claire
Bad customer service - being ignored
I've bought several t shirts from Babbletees and been really pleased with them. Then, the manufactuer seemed to change and the ones my husband bought were terrible, with the arms in the wrong position. He contacted Babbletees and initially they responded really well, asking for photos and admitting that the sleeves had probably been sewn on incorrectly. Since then, despite repeated emails, we have heard nothing. There is no means of contacting them other than email and the Better Business Bureau took our complaint but despite Babbletees not responding to them either, they have said that there is nothing they can do except add them to the 'bad businesses category'. And as if that wasn't enough - the company continue to solicit business by sending us product emails! Avoid.