Eboni
Company does not deliver
They only give me 3 hours of work , however during those 3 hours they have other clients, so I’m not getting 3 hours of work. They say give 24 hours to complete task, but it’s taking 48 hours. The business model for this company needs to be tweaked bc they are leaving clients unhappy. Or they should consider putting a cap on how many clients they take. When you take on to many clients quality service gets compromised and this is what’s happening here.
Response from B2bvirtualassistantsFeb 6, 2026
Hi Eboni, Thank you for your feedback. We take all client concerns seriously and appreciate you sharing your experience. Our service structure is based on clearly defined hours and turnaround times that are outlined before any work begins. While we strive to work as efficiently as possible, completion timelines can vary depending on the complexity of tasks and the level of coordination required. We are committed to delivering quality support to all of our clients and would welcome the opportunity to address your concerns directly. Please feel free to reach out to us so we can discuss this further and work toward a resolution. Thank you.