Richard Q.
They've made serious improvements
Been with B12Rx for a long time. They've struggled quite a bit for the past year or so, but as of recent things have gotten a lot better. A few months ago I had several issues with billing and orders being delivered on time, but as of recent everything has been on time and customer service has gotten dramatically better. They used to only have an answering service and nobody would ever call you back. Now, I called in yesterday to the answering service and I received a call back from a staff member less than 15 minutes later. As for the product, it's the best. I feel the difference immediately, I can't imagine going without it.