Alisa
My review is strictly on the packaging…
My review is strictly on the packaging and shipping portion of my purchase. I paid close to $30 for Shipping (which was the cheapest shipping option), to find my brand new acrylic display scratched up by my second item (a bag of metal hooks). Usually, this wouldn’t bother me but it seems they didn’t even try to ensure the metal hooks will not scratch up the acrylic. There was only a thin sheet of kraft paper (lightly bunched/ruffled, but obviously not enough to protect the acrylic). At least put a cardboard sheet or chipboard in between the acrylic item and metal item please. If you’re going to charge $30 shipping for a relatively light item, you can at least make sure the product would not get damaged from the contents of the package during shipping.
Response from Azar DisplaysApr 15, 2019
Thank you Alisa for your review, we take this very seriously and have spoken to our QC department about your concern with the hooks. Per our conversation, we are working with you on resolving the issue with your display. Thank you again and never hesitate to reach out to us.