AyunaReviews of ayuna.com

Do not buy from this company.

If I could, I would give this company 0 stars. They are a complete scam company. I never received the items, they haven’t responded to my emails and I have been waiting over 2 months. It sounds like this is experience of a lot of people. This company needs to be shut down. All the reviews on their website are fake, just like them!

I wish I'd checked on Trustpilot before buying from Ayuna. They are truly an awful 'company'. Waited over 4 weeks for something to be delivered to which when it arrived, the packaging was so badly damaged. I ended up buying a different bracelet off Etsy as it was a Christmas present. The customer service is appalling and they have been delaying the process of a refund. Avoid at all costs!!!!

I bought two watches from a YUNA in November and December 2025 forget the free bracelet it is just cheap metal. The first watch was a Cartier two tone and the stem fell out. The stem is the push and pull button on the side, the right side of the watch so that you can set the time and date. It just fell off in my hand. The second watch was a Rolex with fake diamond, basil, and diamond numbers when that I received the watch open the box tore off all the plastic that I was afraid I was gonna break the band on the watch. I noticed two stones are missing from the diamond bezel! I have sent them four emails two to their address on the webpage and two to another address they had listed their WhatsApp number is bogus. They do not have a WhatsApp account in the Netherlands. This is just a cheap Chinese company the way that your package is delivered it’s just left on your doorstep not padded not package safely like a watch should be. It’s just a cheap white Lindsey jewelry box neither of the watches came with any instructions on how to set the date. I was ready to take them in to have them sized, but some tool came in the last package like a screwdriver looking thing. I feel bad for all the customers that trusted this company and purchased Christmas gifts because of this happened to me. It happened to more than me many people received a gift that are now unusable because of Shawty workmanship and cheap products! They are a scam. They do not answer emails and their WhatsApp phone number is bogus.

Cheap looking tat. You can actually buy the same jewellery on Temu. I bought a few things for Christmas gifts. Company took my money quick enough but didn’t want to ship the jewellery. I think if I hadn’t made payments through Klarna and contacted Klarna about this company I wouldn’t have received anything because this company ignored every single email I had sent them until Klarna contacted them to say they weren’t getting anymore payments until I had received what I was paying for. Took over a month to get here and tbh I wish I hadn’t of bothered. My mum didn’t like her jewellery and my daughter won’t wear hers. The jewellery smells like old junk metal. Looks cheap. Avoid like the plague!! Go over to trust pilot and you’ll see the other people they have scammed or tried to scam.

I would give them 0 stars if that was an option. DO NOT, I repeat DO NOT waste your time and especially your money on this Website. These people are scammers, liars and cheaters. They will take your money, tell you that the order shipped but you will never receive it. And don’t waste your time sending them e-mails because they will not respond. Buy from a reputable place and this is not one.

Company falsely advertises their jewellery as “fine jewellery” and 18K gold plated when it is not. Refused to issue a full refund. AVOID at all costs if you don’t want to waste your money. They admitted they are aware it isn’t 18K gold plated and only gives the “effect” of 18K plated but states all over their site that this is what the products are made with.

SCAMMMM! Save your money and buy the exact same products from Temu!