Tony
Very pleased with the intuitiveness of…
Very pleased with the intuitiveness of the software. The support team is incredibly responsive and the programmers work tirelessly, even with 3PL services, to address any bugs or idiosyncrasies should you run across them. I'm especially thankful for the patience of Dave, my main support contact. He goes above and beyond technical support and crosses the line to provide on the spot training and customer support every time I call. Being new to TMS and being foreign to technology, I call A LOT! But always find a satisfactory answer and usually a quick fix. Impressive software, impressive customer centric stafff, impressive technical support and great training resources. I'm extremely pleased with the purchase of this service.
Response from AxeleAug 6, 2021
Hi, Tony--thank you so much for your review! We're very pleased that our excellent customer support team is serving you so well, and we look forward to doing so for a long time to come!