awakencheerful.comReviews of awakencheerful.com

I ordered a set of Plushies from this site. First it took a month for them to even send out the order and when I contacted the company I felt their customer service was very stand-offish. Then when the item finally arrived the order was incorrect. I contacted the company to tell them this and sent photos (as well as a screenshot of the order) but they continued to insist that the order was right. Do not order from this company.

Absolute scam website. Misrepresents item prices, claims wild discounts, has zero customer service, charges incorrect PayPal amounts. Absolutely shouldn't be allowed to operate, avoid at all costs.

Charged tax even though website claims prices are ‘after tax’ prices. This cost was not on the order confirmation/paypal confirmation screen- only on the paypal invoice sent after confirming. This took 6 emails and opening a paypal dispute to sort. Originally requested to cancel order 6 minutes after placing due to the overcharge and was told the item had been picked/packed and shipped within that window of time so could not be refunded. 2 weeks later and the item still has not been shipped (according to the order screen). Unhelpful and tried to avoid refunding me in the hope i will keep the item rather than having to pay return postage. Just hope this item actually arrives and looks like the images.

Ordered 2 different items. Received 2 of the same item instead. Emailed their customer support with pictures. After multiple days back and forth they are still claiming they send me the right items. Even though my order confirmation and what arrived are clearly different. Do not use, you may not get what you ordered, and if so, good luck getting customer support to help.