Kelley B.
The product in no way resembles the brow applicator in the adtor
The product does not look like the example in the ad. It does not apply easily and the brow color does not flow evenly. I commented about my concerns and it was suggested that I try and trim the bush shape of the brow applicator....the appeal of the product was the clearly individual brush tips. Not a functional tool.
Response from Awaken Beauty LabAug 25, 2026
Hi Kelley, we are truly sorry the product did not match what you saw in the ad and we completely understand your frustration. The wand creates natural hair-like strokes with short, light feathering motions rather than a single sweeping application, which can take a little practice to get the feel for. We should have made that clearer upfront and that is on us. Please reach out to us directly at [email protected] and we would love to personally make this right for you.