Kea M.
Best Customer Experience
Best customer service,all in all my experience with Avoxi has been Good.The Agents are friendly yet professional

Moving your communications to the cloud doesn't have to be difficult, or expensive. With AVOXI, we enable your company to work anywhere at any time with our global voice and contact center solutions.
AVOXI (avoxi.com) has 152 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Computers & Phones · ALPHARETTA, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent

Computers & Phones · Atlanta, Georgia
Excellent

Computers & Phones · Atlanta, Georgia
Excellent
Showing 81 reviews with 5 stars · Clear filters
Kea M.
Best customer service,all in all my experience with Avoxi has been Good.The Agents are friendly yet professional
morgan C.
My call center system went down and I needed a quick solution and ability to keep my numbers working. AVOXI saved the day! I was able to set up a new call center using their software by the end of the day. Pablo and Sunnie were super helpful.
Response from AVOXIOct 22, 2020
Hey Morgan! It's fantastic to hear how quickly you were able to get a new call center set up with the help of Pablo and Sunnie. Please let us know if we can can continue to help in any way. Thanks! - Team AVOXI
Nasim
excellent service, Enjoyed and experienced top class support throughout the weekend. Really impressed.
Robert C.
I had a problem that needed to be resolved so I emailed Avoxi customer support center about the problem I was having and then an Avoxi representative called me right away and rectified the issue I was having. Avoxi escalated my case and resolved the issue I had within minutes!
Response from AVOXIOct 22, 2020
Thanks for your note, Robert! We are happy to know the team was able to support you so quickly! - Team AVOXI
Paul C.
We're a new customer and very impressed with the onboarding process. Our rep was great to work with, diligent, and closed the loop as hoped.
Response from AVOXIOct 21, 2020
Hey Paul - Thanks for choosing AVOXI! We're so happy to hear that onboarding has gone well! Feel free to reach out anytime. - Team AVOXI
Mir Farrukh S.
I found AVOXI Solution very useful and it covers all my teams requirement specially there technical support is up to the mark and very courteous due to which I as a technical person very comfortable. Also I have observed that sales team is very helpful and always found the way to comfort their customers in a way to save cost or to provide there need in services. will recommend anyone who want to setup calling solution or in need of quality assurance solution. Thank you.
Response from AVOXIOct 21, 2020
We really appreciate your recommendation and kind words! - Team AVOXI
Ginny R.
Implementation was great! We are a small company, and we do not have a phone system in our office. There are lots of options for configuration. I had a call flow with an option that did not seem doable based on the selections I was given on the website. I worked with someone who (behind the scenes) was able to make it do what I needed to do. Now that's customer service! I highly recommend this solution!
Response from AVOXIOct 21, 2020
Ginny - So happy to hear that the team was able to help with a solution for your call flow needs! Thanks for taking the time to leave us this recommendation! Team AVOXI
Wey Jing H.
As a new user to IP-based telecommunications systems, we have many questions regarding setup issues and account management. Both Avoxi support agent and sales agent always take time and patiently walk us through our questions and issues. Unlike some providers who often just brushed off "silly" questions and not bother to address each question or query raised.
Response from AVOXIOct 21, 2020
Thank you for leaving us this review. It's fantastic to hear about your experience with our team. Feel free to reach out anytime. - Team AVOXI