Svend Erik N.
Avis = Gran Canaria hustlers
Rented a car through my travel agency at Avis Grand Canaria airport. Everything was prepaid. The contract showed that the car had a single scratch, but a visiuel examination showed several others, which then were marked. We delivered the car back with a full tank, and this was confirmed by the man i charge. Never the less I now find my creditcard charged for about 80€. I complained to Avis and got this answer: "We would like to ask you to send us the gas receipt what you got after refuelling the car. We would need this, in order to refund you with the gas charge." I paid cash and didn't get a receipt, so I can't prove that the tank was full, but it was, and it was confirmed by the man i charge. So help me God!