Avery Products CorporationReviews of avery.com

Nothing ever comes centered. I’ve spent 1000’s of dollars and the only reason why is for convenience and to keep my business consistent, but one time they decided to adjust my font placement so they had to re do everything and somehow still made it seem like it was my fault and said they would only do it one time as if it were not there mistake . Not only a mistake, but actually going in and fiddling around with what I created and thought it was better to them. Also every single sheet of labels become extremely off centered toward the bottom right, I told them about this and their only response is that I need to center them online. Duh, of course. That’s why they are all centered except for the bottom right half and sometimes more. But they can never accept that they are ever wrong . I will be switching companies or be buying my own printer. Waste of money

Their sticker sizes (their software) has the Height and Width reversed and the dimensions never fit your image. It does not come out right. This could not be explained by them as they are not even aware of this fact. Disappointing!

NEVER AGAIN Missed my deadline and they cannot even find it! Two orders, None arrived yet, Called customer support. Number 10 in line for 20 minutes. Did chat, Number 4 in line for 10 minutes.. Cannot find my order with the tracking number I say Rep Says, Yea, that happens... Then nothing I say, how do we fix it He says. we will check in on it and email you today Never again. Ill pay the few extra dollars to get it done right and have some act like they even care if I call Customer support. Avery is on the way out and it shows SEE BELOW THEIR RESPONSE.. "A Courtesy Reprint" How is doing your job a courtesy anything. You folks have a twisted sense of customer service and is shows in your language even. Do you guys ever look at yourself or just chalk up an upset customer to "Thems the ods" Yea. Your on the way out if you don't square it away,, There was this really big company call,.... ummm KMart... They thought they were too big to fail too. Yea.. almost forgot the name. Kmart, thats it This was for a CONFERENCE TOMORROW. You blew it. Courtesy.. pfff

This is were you will find the REAL reviews for Avery

Ordered my stickers in end July, it is now mid September. I had communicate with Avery many times with regards to this. I see that my 'package' has gone out and returned 5 times due to no door number. I have asked for a refund, no response.

This company does not stand by its products. I ordered from them and it took over 21/2 weeks. The envelopes were NOT in the package as they were part of the order. I ordered custom cards and the glossy finish on it cracked at the fold making the card look very unprofessional. Customer service was lacking. I was told my complaint and I send photos of the product would go to a team and I would hear back within a day. Three days went by and I had to call again. Couldn't get anywhere with them. So finally got an e-mail which said they would reprint. Lots of good that does me. My cards were for promo bags for artists, but I don't even have any and the promo is over. DO NOT USE THIS COMPANY! Ethically and quality are poor.

Avery allowed me to go thru and spend hours customizing my labels/order. A week goes by and i receive an email saying that a portion of my order was out of stock and if i wanted to modify the size by a 1/2 inch i could do so at my own expense, ie; spend more time creating another product, pay to ship it and repurchase. When i asked for a full refund as i had not received my order yet i was told that 1 item (our of a dozen) had been shipped so i would also have to be responsible to pay for that. AFTER 2 Customer Service reps had told me over the phone that i would be FULLY CREDITED. STAY AWAY FROM THIS COMPANY.

In short Awesome Software, terrible customer experience. I started my business and needed some labels. Loved their software and started using it. Initial labels I got it printed and they were all fine. Problem started when I ordered a bunch of labels with varying sizes. Out of 20, they shipped only 8 of the correct size for the 2" x 4" labels and I paid expedited shipping for this. Called the customer care and I was told to send me the images of the labels for them to verify.I took snaps and mailed them and 4 days later I get an email asking me to mail the labels back at my own expense. Its been 2 days since I mailed and still waiting for a response from them. AVERY IS THE ONLY COMPANY TO PENALIZE ITS CUSTOMERS FOR ITS MISTAKES. I like their software, but for this customer experience, I will never ever buy from them again. If Avery reads this, my order number is "100339311" Off to China to purchase quality labels at a lower price.