Pam H.
They discriminate against rural residents
I tried to order blank greeting cards. Unfortunately, they do not accept PO boxes, so I entered my physical address. I then got a message that my address could not be verified. Excuse me? I have lived here for over 27 years and we get UPS and FedEx packages here all the time! This is discrimination against those of us who live in rural areas!! I guess you don't want my business. You may think my business is a drop in the bucket, but I also tell people when I have good or bad experiences with businesses, and I have plenty to say about your so-called company! Update 6/25/24: Avery, you only addressed half of my issue. You didn't address the issue of not being able to verify my physical address. I have lived here for over 27 years and we get deliveries from UPS and Fed Ex all the time, so don't tell me you can't verify my address!!! I stand by my statement that you discriminate against those of us who live in a rural area. You obviously don't want my business, so I'll go elsewhere.
Response from Avery Products CorporationJun 25, 2024
We do apologize Pam. It is not our intention to discriminate against shipping to rural areas. This is a limitation of the UPS carrier that we use for shipping. In addition, the weight and shape of the package can also prevent us from shipping to PO Boxes. If it is possible to use a physical address for shipping, we would recommend that. Again, we are sorry for the inconvenience this has caused you. Update 6/25/24: Sorry for not fully addressing your issue, Pam. If it is saying that it cannot verify the physical address, it means that either UPS can't locate that address or we are unable to deliver to the address entered. We apologize that we are unable to deliver to that location. We will be sure to forward your feedback to our team.


