AvenueReviews of avenue.com

I have ordered this past year a few times from Avenue. Their clothing is really nice but their process is the WORST. I have placed my order online and it then just sits for 3 days "saying in Fulfillment" I call customer service who tells me they are "looking for an item to complete process and she will expedite it. Two days later I get an email Order being sent and 3 items OUT OF STOCK. This has happened now 3 times. Did not the customer service see my items were OUT OF STOCK????? Beware when ordering . IF you are counting on receiving an item like I was you will be VERY DISAPPOINNTED

sent me the COMPLETELY wrong jacket then asked to return it to China? Back and forth with customer service then gave up and disputed the charge with my credit card company

Wish I could write them a zero. I shopped at them for years and years and loved them. The past 5 years or so, customer service is garbage. I received damage clothing and when I brought it to their attention I was told that because I had clipped off the price tag and taken it out of its wrapper, it was considered used and I couldn't return it. I had another thing that didn't fit but they also refused to return that item. I will not shop with them ever again.

I love City Chic dresses and avenue posted a discount on a dress I wanted. Total was about $30 discount. I purchased the dress and a few days it was canceled saying the dress was sold out. I continued to look at the site daily and it never showed the dress was out of stock. I contacted customer care and an associate said purchase again and provide the order number and they would refund the difference. I did this and never received a discount. I emailed and called another associate said they were just behind and another emailed saying they were not going to honor what they had promised. I’ll eat the shipping and will be returning the dress. Either the associates are Morons or not trained to do their job correctly.

Kann nur dringend vor diesem Onlineshop warnen Habe über AVENUE.de Apple Airpods Pro bestellt. Apple bestätigte mir nach Prüfung, dass es sich um ein Plagiat/Fake handelt. Auf meine Anfragen bei Avenue keinerlei Reaktion. Geld ist wohl weg.

Their sizing is inaccurate and exchanges and refunds are not available. It is a scam.

I bought 8 night gowns, for 9.99 From Avenue I will never buy from this company again the material is no good at all ,its produces Link after one wash.

Tried placing a large order but checking out my avenue card number was not going through I called customer service says hold for 9 min I was on hold for 40 min. Ugh! while on hold 3 of my items dropped off my order...So pissed!!! still no call back from help line. I placed the balance of my order and paid cash for fear i might loose my order all together... after this because i needed the outfits NO MORE SHPPING HERE.