Barbara A.
SCAM!! I wish I could leave 0 stars!! Read before you buy!!!!
I wish I could leave 0 stars!!! Read before you buy!!! I got my Ava bracelet back in January of 2023. It didn’t work, so I began emailing customer service. It took customer service several weeks to reply to each email. I would respond almost immediately and wouldn’t hear back from them for an entire month despite sending them multiple follow up emails each time. After months of trying to explain my issue, waiting for a response, having to re-explain my issue because the email thread had a new customer service agent, I was given directions on things to try for my bracelet to get it to work. Ultimately after a year of emailing, I was finally told my bracelet was defective in February 2024 and they would send me a replacement. OVER A YEAR LATER!!! It is now July 2024, I have not received a response email since February and have also not received my replacement bracelet. I have continued to follow up and have been ignored. I am now out of the money I spent on this expensive bracelet that doesn’t even work and I’m just stuck with it. Spend your money elsewhere!!!!!!!!!!


