AvantreeReviews of avantree.com

I purchased the Audikast Plus Transmitted and the TWS116 earphones from Avantree. Both were easy to set up with excellent instructions. Registration was a easy, however when I registered the ear phones it did not immediately go through. Received an email from their support people that my registration was confirmed. 24 months warranty, 24/7 tech support. Customer service is the best by far especially in this day and age of farmed out customer service.

I’ve bought Avantree Aria Me headphones which allow you to input a profile based on your hearing difficulties. I’ve found them really good to compensate for my deafness. The best thing about Avantree as a company though is their customer service which is the best of any firm I have dealt with. The odd problems I have had have been sorted out immediately and they go the extra mile to ensure you are happy.

I bought an Avantree headset as a gift for my brother-in-law more than a year ago, and it has worked very well. When the the headphone was accidentally broken recently, Avantree not only replaced it free of charge, but also followed up to help him figure out how to activate it, and checked back several times to make sure it was working. Avantree customer service was way above and beyond what one expects these days.

Bought their Aria Pro headset after lots of research, they seemed to strike a good combination of features for the price. I've been very happy with them these past 18 months, watching TV late at night and taking the odd phone call while walking. To top it off, the earpad material started to come off just recently, while replacement ones are only $20, which is reasonable, I was covered under their 2-year warranty, so got a new pair sent to me without complaint.

I now have a second Aventree Aria Podio. The first one after 1.5 years developed a crack in the headset. I called Avantree and was advised that I was out of warranty, but since I had been a valued customer they would extend my warranty to include two years. They do have a 2 year warranty that is given if you either buy from them or if you register after purchasing from Amazon. The model has even better voice qualities than the previous model and comes with its own charging station. For the money you will not find a better Bluetooth headset, and they have exceptional customer relations which is a rarity these days

After advice from Avantree I bought the Audikast Plus bluetooth transmitter and a pair of Audition Plus headphones for my TV. Both work well, no latency issues and easy to set up, after which the headphones connect within a couple of seconds. Fantastic. Now I can watch TV without worrying it’s too loud for the neighbours and I am free to walk around the room or go into the kitchen without losing sound. After sales were very helpful when I was not clear about charging the transmitter, so all on all I would recommend these products and the company.

Very pleased with the Oasis Plus. I use it for TV. To reduce latency use with an APTX low latency device. Had initial problem with pairing but the excellent customer service said it may be interference and suggested pairing in the car. This was quick and successful and it has connected automatically with my ear pods since. Good product and easy to set up. Useful that it has an output socket for my sound bar which I use instead if others are watching the TV.

Excellent customer service. I received a Bluetooth speaker for the car for Christmas but it wouldn't charge so they sent me a new one free without any hassle. They also sent me a return label for the broken one. They were very prompt replying to my emails and were courteous. Can't fault them.