Genia
I ordered once to test the product
I ordered once to test the product. I think it made an improvement. I have been trying to place another order but can’t be positive I will not be charged with a recurring subscription. Customer service only responds with email even though I have asked for a phone call. I cannot find the toggle to turn off subscription so therefore I do not trust this company and will look for a product elsewhere.
Response from Avantera HealthOct 13, 2026
Hi Genia, glad Elevate made a difference for you, and thanks for the candid note. Elevate is offered as a flexible subscription: you can pause, skip, change frequency, or cancel any time from your account portal (link in your order confirmation) or by emailing [email protected], no phone call required. We handle support by email so every change is confirmed in writing, but if you'd like a call, email us and we'll set one up. — Casey, Co-Founder