American Auto TransportReviews of autotransportaat.com

One star because it can’t be zero. Their costumer service is trash. You hire them to move your car and they are very fast to take your money and have everything “ready” for you. Then the set day comes and the go silent. No communication whatsoever regarding the driver the pick time frame or even a delay.

No stars if possible. They do nothing but harass. Rude people. Call countless times a day half of the time they hang up on you. But there sells tactic is to harass the hell out of you.spoke to manager asked them not to call anymore hang up then they call in ten minutes. Therefore I would absolutely never use them!

This company sought me out and swore up and down that they are a legitimate company that doesn't scam people. Guess what? They scheduled our service, lied about having a driver to pick up our car, gave us a date and time, never called to update us, never showed up. Left us stranded. When I called all of their phone numbers, most did not work and were suddenly disconnected. The one that did work the woman l'd been speaking to says I don't have any paperwork or knowledge of who you are. I have a contract with their information that says otherwise. She let me know that they never intended to follow through with the contracted appointment after admitting she lied about not knowing who I am and having no knowledge of who I am. Thanks for the scam Jessica and Angela. Lying scamming sack artists. If this happens to you, report them to the DOT like I did

Unfair. Books a load then cancels it because they found someone cheaper.

All because I didn't want their services Victor the seller wants to call me broke. What's crazy is I found a company that does the same exact thing they do but cheaper. I told Victor that I'd pass the offer of paying $600 to tow my vehicle and the mfr told me well drive it. Umm if I could drive it I would have a**hole. It's just funny how he was upset that I said no. Just move on to the next customer. Do you know this man tried calling me to harass me. He needs to be fired. Very unprofessional and over charging people ridiculous amount of money. I want to say to Victory and the company Yall are trash. Especially the number I called to report him too couldn't even help because they are protecting each other. Smh

Jorge stems did a great job for me and my family we was worried at first because it was our first time transporting a car from coast to coast but Jorge took care of us and made everything go Smooth and always gave us information about everything I will highly recommend this company and specially Jorge stems

I had an extremely unprofessional experience with this company. After receiving a quote from American Auto Transport, I reviewed their contract and had legitimate concerns about the non-refundable deposit, broker role misrepresentation, and lack of consumer protections. When I asked for time to consult with family members and a trusted broker before moving forward, I was met with rude, aggressive, and inappropriate text messages, including being told I “wasted their time” and being cursed at — simply for asking questions. I was told verbally that they were a carrier, but the contract clearly states they are a broker. The contract also states the deposit is non-refundable once a driver is “assigned,” even if that driver fails to show — which raises serious red flags. I would not recommend this company to anyone seeking transparent, respectful, or professional service. There are plenty of other brokers and carriers who will treat you like a customer, not an inconvenience. Mind you, this was to transport our deceased fathers vehicle.

Most unprofessional company out there! Stay clear of this one !!! They won’t stop harassing you and even cuss you out when you request emails and calls stop!