AutoProtect USAReviews of autoprotectusa.com

This is a straight up scam. They lied and pretended to be from Subaru because I just bought a brand new vehicle. At first they sounded very reasonable but I was hesitant because I had already paid 2k for an extended warranty through my dealership. They assured me that even though signing a new one with them wouldn't drop my monthly payment (increase of 180/month, actually), it would 'come out on the back end.' But no. And then they got real pushy, talked over me, and I just hung up.

I was misled even though I said we had purchased an extended policy for our new car with our car dealer and Brenden sold me a new policy with your company while giving me the impression it was something I needed to do to activate the policy we had already Ready purchased. I tried to call back and was goven customer service and was on the line for quite a while until I got another salesman on the line who said I had to talk to customer service but they went home at five. Two hours previously. I want to cancel this policy with Auto Protect USA

I had my car repaired from the garage, the garage did the repair before he contact them. when we made the claim they declined and refuse to pay my invoice. I ended it up paying more than £500 to the garage. They were awful and unhelpful because the found a reason do not pay the claim. I would not recommended anyone to take any car warranty with they, they are useless.

Allies The company know that there’s a recall transmission baby let’s go bad that’s why from the second one I purchased my vehicle the screen kept going out in the ticking in popping sound

On May 12, 2022 I took my car to Ted Britt for routine maintenance. I talked to Sam Mitchell, Service Advisor, about the abnormal noise I noticed coming from inside my car. He and his team examined my car and determined the issue was a rear differential repair that was needed. I informed Sam that I had an extended warranty in effect, and would immediately contact them with the issue. Sam told me to send him the information to his direct number and he would call that day, if not the next day which is May 13 2022 or by that Monday May 16 2022. I tried calling AutoProtectUSA on May 12 2022 but the customer service told me that the dealership needed to file the claim. I waited until Monday May 16, 2022 and called them back but nothing was initiated so I immediately called Sam back to get him assistance. On May 20, 2022 Sam sent me a text message that Autoprotect was sending out a technician to look at my car before approving the repairs. I would need to bring the car back to the dealership early the following week. I told Sam on that Friday May 20, 2022 that no one has contacted me, I can bring the car back but will need a loaner car. On Monday May 23, 2022 Sam texted me if I could drop my car off the following day. I told him I had to work but I'll drop it off as soon as possible. On Tuesday the May 24 2022 I was able to leave work, to bring the car to the dealership and get a loaner car. I contacted Sam on May 25 2022th asking about the status of my car repairs. He informed me that they have not looked at my car at all, which was disappointing . I contacted him again Thursday the May 26 2022 and he was informed they still have not looked at my car which was a further disappointment. I called AutoProctectUSA Thursday the May 26 2022. I was informed that the claim was denied due to "continuous usage" . An Autoprotect technician came out on May 23 2022 and realized my car wasn't there and immediately denied the claim. I was informed on the same call with autoprotectUSA that I was supposed to have left my car at the dealership when this claim was filed. They also informed me that the dealership knew of this standard procedure of which I was never informed of. Due to the neglect of the dealership to inform me of this standard procedure it has resulted with repairs needed to my car still, yet I have an active warranty in place to cover the cost. Now AutoProtect and Ted Britt are blaming each other No one is accepting responsibility nor trying to come up with any solution to rectify the problem.

Auto Protect USA mailed an "Immediate Response Request" to me but neglected to identify the name of their business or their address. What honest business pays for a mailer and then fails to identify itself? Have any of the people on Trustpilot who gave this scam a 5 star rating ever received one red cent in claim compensation?

Their customer service is worse than one star. I called to cancel before the 30 days because I realized that my vehicle has lifetime coverage. Everyone I spoke with was rude, talking over me, yelling, demeaning, patronizing; they earned so many other epithets, there's not enough space to list them. Get the point. Eventually agreed to refund my deposit when I said that if they don't, I'll call my bank. This exchange left me with a terrible realization of dishonesty. I can only imagine the disputes when it comes time to use the services they're promising.

I call to cancel was told by store he would do a reverse to stop payment not done they put a credit which I do not want waiting on my money back do not trust this company