AutoProtect USAReviews of autoprotectusa.com

Very helpful w/ policy extension

He was so nice 5 stars

She was easy to work with and friendly.

I had an excellent experience with Nicole. She was courteous, patient and knowledgeable. Thank you

Kenneth was professional, knowledgeable and very pleasant to work with.

Worst customer service I've ever experienced. Today I spoke to someone named Kyle, I requested a refund. Kyle proceeded to offer me lowered pricing (understandable) I told Kyle that appreciated it, but I want to cancel and request a refund. While asking for a cancellation and refund about 5 times, Kyle was getting angrier and more aggressive in his tone. He finally said he would process my refund and then he hung up the phone on me. I was shocked and called back and requested a supervisor or manager, instead of a supervisor/manager picking up, it was Kyle again, he tried to convince me that we just got disconnected and he didn't hang up on me. I had to ask Kyle for a supervisor/manager 5 times before he finally gave me to a supervisor.

Jimmy was very helpful.

Will is really nice and efficient. He explains information very clearly, andunderstands what my concerns are and finds solutions rapidlt. I enjoyed my chat with him, and Honda should give him a bonus!