Judy C.
I keep getting letters telling me that…
I keep getting letters telling me that this is the FINAL REQUEST. It is for a car I have not owned for 5yrs. They need to update their information and quit sending them

Buying a car is one of the biggest investments you will make in your life so purchasing adequate protection for your vehicle is every bit as important as buying the car itself. Providing a safeguard against expensive, unforeseen repairs by way of a customized service contract for your vehicle affords you all the peace of mind and security you need to know that you are prepared for those unsuspecting auto repairs. Keeping in mind that auto repair costs are ever-increasing, and that a carefully selected service contract can make a great deal of difference to your wallet, we at AutoProtect USA are here to assist with all your contract needs.
AutoProtect USA (autoprotectusa.com) has 539 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 72 reviews with 1 star · Clear filters
Judy C.
I keep getting letters telling me that this is the FINAL REQUEST. It is for a car I have not owned for 5yrs. They need to update their information and quit sending them
Carol F.
I would put a zero of that was an option. Back in June of this year, I lost my debit card and i had to get a new with a different #. Since they did not have my new debit card, they just cancelled my account. They stated they called me and mailed me notices. Did not receive anything from them. I lost 800 dollars, which i can not afford to lose. Plus I brought my car into the shop and they covered nothing. I had several things wrong. Not one thing was covered. Go with another plan!!!!
Nick M.
Received scam "FINAL NOTICE" letter for "VEHICLE SERVICE CONTRACT" from this company.
L R.
Sends out official looking "FINAL NOTICE" with no mentioning of the company name. Reviews here are all about how easy it was to pay but nothing about how difficult it was to get anything covered.
Jason N.
Scam. Don't do business with this company unless you do some homework. They won't cover your vehicle if you do any customization. I had a lift on my truck when I got the coverage and informed the representative that I did, just to be sure it would be covered if something went wrong. I read the pamphlet I finally received, and noticed vehicles with a lift or over sized tires aren't covered. After talking with numerous different representatives trying to cancel my policy, they claim I didn't inform them of the lift and tires. I can get a partial pro-rated refund but it'll take a month to get it. Terrible customer service.
Joycelyn M B.
Auto Protect USA-has three different names. I canceled my service because of what appeared to be a scam after spending $400 for a warranty discovered I had no coverage.. sent a FedEx request with a letter to cancel. I was told it would take 8 to 10 weeks. After I was told sooner you get the letter here that sooner you’ll get your check. Because they can’t Credit the money back to my credit card. Spoke with a Joe Brooks and many others horrible representation long Phone waits. I’ll solve this in court. I’ve already contacted the Better Business Bureau be cautious, argumentative, defensive, representatives, bad bad, bad business.
Alicia M.
If I could give you guys a 0 I would! This rep I last spoke to was horrible! I work in sales and I also work at a call center and his way around trying to push the product on me in a disrespectful way, is not the best way for you all to get sales. If he would have changed his tone and used different works that didn’t seem so disrespectful, I probably would have continued with coverage. I have never heard about you all so I decided to see if it was a scam. You all may not be but the call I had with that rep, just really did it for me. I was a new client, simply calling in to cancel the coverage. All he has to do was try to convince me to stay and to give me reasons as to why I should stay in a calm voice and tone. He was way to pushy and when he “had enough”, he said in a disrespectful tone, “ok, ma’am, it’s been cancelled.” But in a rude way. I asked how long for refund, he said 3-5 days. Didn’t say anything as “Thank you for calling or nothing,” is that really how y’all want your reps to represent your product. I understand y’all may be commission wise, not sure, but I am and even then have I ever made a client feel so disrespected as he did to me. This cal just confirmed what this product is. A bunch of BS.
Isaias P.
They forced me to buy there warranty don’t trust these guys