DIAS
Dissatisfaction with the Quality of the Report Received
I would like to express my deep disappointment with the quality of the report provided. The information presented is extremely limited and of poor quality, falling far short of what was initially promised. It is unacceptable that, in a document of this nature, there is not even a mileage log, something that I consider basic and essential. The report delivered in no way fulfils the expectations created, and the service provided leaves a lot to be desired. I consider this situation to be a real disgrace, and I hope that you will take the necessary measures to correct this fault and provide a document that lives up to what was promised, or proceed to return the amount paid. I look forward to receiving a response and having this situation rectified.
Response from automoli.comSep 16, 2026
Hello, we’re sorry that the report did not meet your expectations, particularly because it did not contain mileage information. Automoli.com requests available data for the VIN from multiple external partners at the time a report is purchased. We then compile the report from the records received. For this reason, we cannot guarantee in advance that every vehicle will have mileage records, damage information, inspections, or other historical events available. We understand that a report with very limited information may not provide the value you expected. We also regret that the presentation of the service created expectations that the report did not fulfil. Kind regards, The Automoli.com Team