AutomationDirectReviews of automationdirect.com

In 20+ years of dealing with AD stuff (when I had to!) my evaluation is it's cheap, and that is exactly what it is. I've used their PLCs, HMIs, VFDs, Power Supplies, Marquees and panel hardware all of which are low quality with cumbersome, clunky programming, thus more time consuming. Their market is for those who are mainly concerned with the cost of hardware and software and not the total cost of integrating and maintaining. You get what you pay for.

I was to commission a Sure Drive servo SV2A-2075 and needed some advise due to recurring error messages. I spoke twice to Dean and got no where. I then spoke to Wayne twice. He contradicted what Dean had said but didn't know how to Autotune the drive either. Both were snotty when they didn't understand how to clear error messages and pointed me in the wrong direction to get me off the phone. I had to figure it out myself and that took far longer than it should have.