autoledtech.comReviews of autoledtech.com

My parents placed an order as a gift for my son for Christmas and the email receipt said that they would get an email notification when the item shipped. Their site claims shipping within 2-3 business days. Their card was charged at the time of purchase as well. After not receiving a shipping email after 2 weeks, they attempted to reach out to the company to inquire about their order. The company does not have a phone number to call so correspondence is only through email and live chat. They attempted several times to email and chat with no response from the company about where their order was. I also attempted to live chat and it was never answered. I would not buy from this company!! No customer service and charging for an item that was never sent is unacceptable. I'd go so far as to say they are fraudulent!

Horrible customer service! Placed my order on 11/29 and after 2 1/2 weeks it still showed as processing. I emailed for an update and was replied to that there were several delays with my order and to reply to cancel. I replied not to cancel but asked for an approximate date I could anticipate receiving my order. NO REPLY. Emailed every single day until today 12/22 and sent it from a different email and said I’d be filing a complaint with BBB. I got a snarky reply that they had replied and offered my order to be cancelled. I did cancel my order and now I am screwed for a Christmas gift for my son. DO NOT order from this company. All the online reviews I’m now seeing say the items all pretty much only last a few weeks or months. So I guess I should be thankful they suck and have awful customer service. And as you can see from below reply this company lies!!! I sent 7 emails one was replied to saying I could cancel. One was replied the day I said I was contacting the BBB and sent from a different email. AT NO TIME was I told the item was out of stock. And if the item was sold out when I purchased it why did it not say sold out!!?? My refund is now being processed and never again will I purchase from these scammers.

I received my grill lights, and half of the product works properly. One LED strip changes colors as its supposed to, the other strip remains white and non functioning. Got in touch with the company by email (since they HAVE NO NUMBER to call🚩) and they tell me to "adjust the pixels in the app" like I know what that is....I ordered it from YOU, I'm not the d ammn technician. Auto LED tech is a TERRIBLE company to order from...I don't recommend it...should've done my homework first.

Hi my name is Hector and I special order a custom steering wheel from. This company and i got ripped off theirs issues with fitting the bottom plastic and the bezel a made out cheap plastic and dip into carbon fiber the steering wheel bottom where it click to the bezels does not fit at all its too thick and try to get it exchang and he won't return my emails this person should not be in business don't get rip off like I did

I ordered a steering wheel and an airbag cover for my mustang and it went horribly. I didn’t mess with the airbag cover as I wanted to get the actual steering wheel on first. Then I tried installing at three different shops as well as myself, when I did get it on, it gave me an airbag light as well as had terrible gaps on every trim piece. I ordered a different one from alibaba and fit with no worries. Do not order from here, as a matter of fact, they told me “Why do you think we are obligated to refund you?” Very unprofessional and I haven’t gotten a response as of right now, no refund has been issued. Very unhappy, practically scammed out of $876. UPDATE: Yes that’s correct, i opted to reuse my stock chrome trim pieces instead of buying the carbon trim pieces you offer, but that’s not the issue as the wheel i got from alibaba fits the same stock chrome trim pieces that your wheel did not fit. I never used your airbag cover and it is still in the box, i cleared the airbag light 3 times with your wheel on it and it kept coming back and when i cleared the airbag light with the new alibaba wheel, it is no longer there. The only conclusion is that your wheel is defective. UPDATE from 3/2/2026 To clarify, I did not use your airbag cover. I reused my factory OEM airbag, wiring, buttons, and chrome trim with your steering wheel. Your wheel alone caused an airbag light that returned three separate times after being cleared and had major trim gaps. Installation was also attempted at three different professional shops to rule out installation error. The replacement wheel I purchased from Alibaba was installed using the exact same OEM airbag and components and did not trigger any airbag light or fitment issues. I requested a refund and was told “Why do you think we are obligated to refund you?” Then I was later asked to provide photos and video of the fitment issues. I sent a detailed video showing their wheel and how well the Alibaba wheel fits, and after that email, communication stopped. After that, my refund requests were ignored. UPDATE: Yes that’s correct, i opted to reuse my stock chrome trim pieces instead of buying the carbon trim pieces you offer, but that’s not the issue as the wheel i got from alibaba fits the same stock chrome trim pieces that your wheel did not fit. I never used your airbag cover and it is still in the box, i cleared the airbag light 3 times with your wheel on it and it kept coming back and when i cleared the airbag light with the new alibaba wheel, it is no longer there. The only conclusion is that your wheel is defective. UPDATE from 3/2/2026 To clarify, I did not use your airbag cover. I reused my factory OEM airbag, wiring, buttons, and chrome trim with your steering wheel. Your wheel alone caused an airbag light that returned three separate times after being cleared and had major trim gaps. Installation was also attempted at three different professional shops to rule out installation error. The replacement wheel I purchased from Alibaba was installed using the exact same OEM airbag and components and did not trigger any airbag light or fitment issues. When I asked for a refund, I was told “Why do you think we are obligated to refund you?” Later in the emails I was asked to provide photos and video of the fitment issues. I sent a detailed video showing how well the Alibaba wheel fits and showed that I hadn’t touched their airbag cover or modified the wheel, and after that email, communication stopped. After that, my refund requests were ignored.

Ordered flow series with turn signal add on. Took 16 weeks to receive my order. They didn't reply to my email at 12 weeks so at 15 I emailed them I want to cancel. All of a sudden I get a reply that they are almost done. I inspected upon delivery and see a hole on back of headlight housing. Contacted via email again and they said silicon will be alright and that there should have been a tape covering it. Companies that do not have phone numbers and only communicate via email are a red flag warning. The one controller has a different company name on it so does autoledtech even build these lights? I installed the custom headlights and find one turn signal wire doesn't work. Contacted them and was told just splice into vehicles turn signal wire. Ok did that now I have hyper flash and need to add a load resistor. Driving to work the next day I noticed my headlights point straight down and bounce up and down while moving. I think now I have auto leveling lights so I take it to the dealer to get calibrated. They look at them for an hour and tell me this. These are not auto leveling, the manual vertical adjustments are broken on them. I have drl but not functional headlights. I can't see more than 20ft in front of my vehicle and is unsafe to drive at night unless I blind everyone with my high beams. I DO NOT RECOMMEND BUYING FROM AUTOLEDTECH UNLESS YOU LIKE GETTING RIPPED OFF!

AutoLedTech conducts bad business. DO YOUR RESEARCH before you even consider shopping with them. From the reviews, you may get your product, but I think they are essentially acting as a middle-man, purchasing the products from others and heavily marking up prices when reselling it to you to get a 'hefty' profit. Story time: I almost fumbled... I forgot to research them before shopping with them. I placed an order with them for a 'custom' carbon fiber w/ leather steering wheel for a Ford F-150, but a few hours later realized I forgot to research. Just from the few reviews 🚩, I immediately realized I messed up. Failed to find an option on their website to cancel an order, so I sent an email to cancel it. The person first asked, "Why do you want to cancel the order?" 🚩 Then after I replied, they responded with, "It is too late to cancel the order." -- even though I cancelled on the same day AND within 7 hours of placing the order 🚩🚩🚩. Thankfully I already read their cancellation & refund policy so I knew that was BS, so I replied with a screenshot of THEIR OWN cancellation policy, which states in the very first sentence "The period to cancel your order is at most 24 hours from the time of submission". The very next email they sent said the order was cancelled. I asked for confirmation of when to expect my refund, but received no response -- however, I did receive my refund a few days later. Maybe they tried to pull a fast one on me? In any case, this is clearly just bad business. Edit 1: About the steering wheel... I ended up purchasing the same type/style and trimming of the wheel on Amazon for less than half the price. Edit 2: After receiving 'multiple' emails from them, asking me to change my reviews, I've decided to remove claims that they are a scam and the location being a red flag since I personally cannot prove those claims. However, because I want to remain truthful and open about my experiences, I am keeping everything else intact.

I trusted AutoLEDTech to deliver a high-quality product but, unfortunately, received a subpar experience. I ordered custom-built headlights for over $2,000 and waited 10 weeks for their completion. Throughout this time, I found their communication severely lacking. Unlike other companies that keep customers updated on their orders, I had to reach out six weeks into the process to inquire about the status. When I did, the customer service team responded in a manner that felt dismissive and unprofessional, making me feel like a burden for simply seeking an update on a substantial purchase. When the headlights finally arrived, I had them professionally installed at a custom upgrades shop due to the complexity of the installation. Unfortunately, the shop discovered that the "demon eyes" feature I had paid extra for was not functioning correctly. One headlight displayed only a single color (green), while only white worked in both headlights, despite numerous troubleshooting efforts by the shop. Additionally, I noticed the left low beam was aimed far too low. Attempts to adjust the beam with the vertical alignment screw revealed that it was already maxed out, leaving the beam dangerously short at about 50 feet—significantly lower than stock and unsafe for nighttime driving. While the headlights are custom-built, I discovered that instead of using high-quality SRT headlight housings, AutoLEDTech used cheap Chinese knock-offs. This explains the poor quality in both lighting and performance. To make matters worse, these subpar knock-offs were meant to replace my genuine SRT headlight housings, which were far superior in quality. For a product with such a high price tag, the use of inferior materials is both disappointing and unacceptable. When I reported these issues to AutoLEDTech, their immediate response was to blame the installation shop, claiming that the lights were improperly connected and the LEDs were damaged as a result—claims they said were not covered under warranty. However, the installation process for these headlights is entirely plug-and-play, with each connector only fitting into its specific location. It is impossible to connect them incorrectly. Despite this, AutoLEDTech refused to take responsibility for the malfunctioning components. Regarding the low-beam alignment issue, they suggested I adjust the screw, disregarding my explanation that it was already maxed out. I provided clear images comparing the output of my stock headlights to theirs, highlighting the drastic difference, but I received no constructive resolution. Even more frustrating, AutoLEDTech refused to acknowledge the issue with the substandard housings by simply ignoring my emails. I reached out multiple times to make them aware of the problems, but they failed to respond, effectively shutting down any attempt at resolution. Adding to the frustration, AutoLEDTech has no direct phone line, leaving email as the only mode of communication. This setup seems designed to limit customer service interaction, as my subsequent emails about these serious issues have gone unanswered. My experience with AutoLEDTech has been an extremely regretful mistake. Despite the high cost and extended wait time, I received a product that was not only defective but also unsafe for use. Coupled with poor customer service, a lack of accountability, the use of cheap knock-off components in place of genuine SRT housings, and their unwillingness to acknowledge or resolve these issues, buyers should beware of this company.