Haynes Repair ManualsReviews of autofix.haynes.com

Complete waste of money, wish I saw these reviews before I paid for the "online manual"... Too generic information... why would you show photos of all types of vehicles (Subaru, Mercedes, Toyota, etc) when I have paid for a specific BMW manual??? Specifics I would expect to find in a real workshop manual. The only marginally useful items are torque specs.... what is sorely lacking is OE part numbers - useless purchase! wish I could get a refund as I will not be using the online thing... ........ Update on this case, I received comms and a refund from Hayes, with a genuine interest in why this does not work for me. I would still need to find a more workshop style manual (Nuts & Bolts accuracy) with none of the generic bits... however increased the star rating due to after sales support!

I have purchased and used Haynes paper manuals for 60 years. I recently purchased 2 online manuals from them. They are appalling. There is no specific detail on my cars all just general stuff thta the home mechanic would be more than familiar with. How they get away with this i do not know. I have requested a refund with no success so far. Don't buy them they are a waste of money

Completely dissapointed

I’ve always bought printed Haynes Manuals for all my cars and motorcycles and wanted to get one for my 2015 Honda Jazz Mk3. It seems that Haynes would rather concentrate on novelty books on WWII fighter aircraft and tanks whilst relegating their old core market to an online fault code translation service, which seems to leave unfortunate buyers unimpressed. I understand that, relative to the 1970s, 80s, 90s, and 2000s manufacturers are updating their model line-ups more frequently- and electronics faster than that- but there are still a few of us who appreciate help with the mechanical stuff (torque settings etc) in printed book form. Haynes diversification, whilst undoubtedly a commercial lifeline, is frustrating when you can buy a manual for a Tiger tank but not for your everyday transport! I was going to buy the Haynes Autofix online manual in the absence of anything else being available but in light of the reviews above I’ll save my money.

I wish I'd seen these reviews before I wasted $55 on a Captiva "manual" ! There seems to be zero specific info on the vehicle, I kept thinking I must be doing something wrong, but no, it's just ABSOLUTE RUBBISH !!!!! I put in for a refund and if they think they can ignore me, like them seem to be, they're in for a surprise. I still have old paper manuals and they were excellent, what the hell has happened to them ???

What the ???? Haynes used to be THE name to go to for car manuals. This online/autofix incarnation has destroyed any trust whatsoever in the Haynes name as far as I'm concerned. Have had some time to use this online manual now and any job that has cropped up is really lucky if it's covered. Even if it is covered it's nothing more than a cursory overview with pretty much zero useful information. Absoute rubbish. Haynes should be ashamed of themselves for putting these out. If you can get a physical, hardback version for your vehicle then great, otherwise AVOID 'Autofix' and use youtube instead.

Most of the info is generic. Very little specific to my car. Youtube will give me better information than this scam manual.

Complete waste of money. Gives absolutely no useful info on anything