AUTOFiTReviews of autofit.bz

This place is kinda sketchy. You can read their reviews for details, but I've heard about them selling used parts too. I haven't had an experience with used parts, but installation isn't great.

I had ordered a chrome bumper from AUTOFiT but received a black powder coated bumper instead. Clearly, the wrong part was shipped to me. Although this was very inconveniencing, I understand mistakes happen. Although their customer service was quite responsive, I didn't appreciate the constant request for pictures of the product and various numbers on the box. I literally had to send multiple pictures of any and all numbers on the box or product. Given the shipping cost, I understand one picture to confirm that I did indeed receive the wrong product but it's not my problem if the box wasn't marked correctly causing this issue in their warehouse. As a side note, the box was correctly marked as a black bumper. Once it was determined that I did receive the wrong item, they immediately should have issued me a pre-paid label to ship it back - not constantly ask for additional pictures of typed or hand written numbers on the box as if it was my fault. In the end this was resolved, but it shouldn't have been this difficult. And BTW, there never was a chrome bumper in stock although the website said there was. Different problem that needs corrected as well but that is what caused this issue to begin with.

Still waiting for parts on site says will be shipped 4-5 days yet no confirmation number still. 7 days after purchasing part.

Ordered online was told that it would ship Monday or Tuesday at the latest. Call on Wednesday and still not shipped. Was told would ship on Thursday or I could pick up at the warehouse in San Antonio. The phone number that is online for the local warehouse was not correct. Went and picked up at the warehouse. They were very helpful.

i was on the phone for a hours trying to finish the online purchase of a pair of headlights , everytime someone would answer the phone i would be told you need online they would transfer me and it would be the same thing , finally a guy named Brad answered and he got my order fixed up

Parts were late . cant get ahold of anybody to fix the problems. I was promised delivery charges to be paid back now cant get ahold of anyone again. Parts damaged again cant get ahold of anyone to discuss the issue. Not happy

Online ordering service is highly inaccurate. Online inventory does not reflect what is available for pick-up and delivery.