AUTOFiTReviews of autofit.bz

I haven't received my item i ordered yet and I don't have any tracking information to track it

I had a bad experience with these guys a year ago,but I thought I’d give them another try. Bad idea I ordered a tailight. I received two tailights. I didn’t order two identical tailights. Both orders placed the same day 10 minutes apart at two different AutoFit locations in two different states. However when I received the second tailight and gave it back it to FedEx I called AutoFit to tell them about the double order and customer service was terrible. Gave me a script first and then started arguing with me He said I’m into them for shipping for the second shipment and the return for over 30 bucks. There was obviously a problem with the online order but I’m automatically at fault according to AutoFit’s rep. I didn’t go back refresh or re submit an order for the same part. As I said I’ve had problems in the past and simply forgot not to use them. You’re wrong no matter what happens if it means they lose a penny I will never use them again

Did not receive my item when it had to Alee I’ve it got lost

The part wrong size it does fit. Even though I put in My year make and model.

The part was delayed. It held up the job. The part was also delivered damaged which also has delayed the job. I am not happy.

They sent the wrong parts and when I called to get a refund they wanted to charge me restocking fees and shipping. I ordered what the picture said and they sent another thing. I would never buy from them. Really bad service don't you ever buy from them. If I could make it -5stars I would give them that.

Horrible service, we placed order on 25th of January, and they said it will be delivered in 4-5 business days, today is 8th of February, and it is not shipped yet, costumer service in Houston location is awful, they were suppose to ship from there and charged 199$ for shipping, but did not ship the parts or updated us, we tried to reach them, but they were not at store on the weekend, and i spend 3 hours Today, they promised they will ship and still did not ship, we did not get any confirmation whatsoever, i needed those parts badly, please stay away from this guys, do your business else where, save your time and money and stay away fro headache, i dont know why how this guys, are still doing business

Because of an error on your website. The part I ordered was incorrect. The tail light assembly for my 2010 Mercedes GL450 was not as presented in your online ad. The vehicular fitment indicated 2007-2010. My inv# 110685. After speaking with a representative name Brad and being informed that return shipping was my responsibility and a 20% restocking fee would be deducted from my refund. I’ve shipped the part with FedEx Ground. The website ad misled me please correct it.