As licensed Public Insurance Adjusters, we are experienced in negotiating claims with insurance companies. We have teamed up with Vehicle Value Experts for access to the best vehicle valuing tool available. Together, with the best knowledge and the best negotiating skills, we can ensure a fair settlement of your auto claim.
Auto Claim Specialists (autoclaimspecialists.com) has 381 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
autoclaimspecialists.com
Website
autoclaimspecialists.com
Category
Insurance
Location
Fort Worth, Texas
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
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Most recent review: September 2026.
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Mr Robert answer any questions at any time of day I had one even on weekends great customer service we earn more for our lost give them shot knowledge and experience is priceless thanks again Mr Robert Dios te bendiga
Response from Auto Claim SpecialistsMay 30, 2018
Thank You Mr. Bejarano for taking time to issue us a review. We appreciate your business.
Sincerely,
Robert L. McDorman
MM
MM
Great result and exceptional customer experience!
Great result and exceptional customer experience!
This experience with the Auto Claim Specialists perfectly validated my long-standing belief about hiring experienced professionals to get the job professionally done. My insurance – guided by their research and valuation tools - offered me a total-loss settlement that I believed was low. (But I’m also a reasonable person, and have made an effort to separate my emotional estimate of what this old but meticulously-maintained BMW was worth from its true market value. Even so, this initial offer still seemed low.)
On a friend’s suggestion, I called the ACS to represent me with my claim. The initial call was encouraging, but I was still skeptical that they can obtain a major value increase. Well, they did! A full 80% increase over the initial offer!!! (not a typo, it’s eighty percent)
Throughout this process, James was highly professional and effective: he was patient with my questions, explained the process, my options, and how the ACS’s engagement worked. He followed up with information and documentation exactly the way he said he would, at the time he committed to, and called several times to ensure I understood my options before making the decision, and later to provide updates. Moreover, he was very agreeable and easy to work with.
Thank you.
MM
Response from Auto Claim SpecialistsMay 30, 2018
Thank You Sir for taking time to issue us a review. We are very pleased we where able to assist you with your motor vehicle claim. Should you ever need us in the future please reach out to us.
Sincerely,
Robert L. McDorman
JT
Jennifer T.
My experience with Auto Claim…
My experience with Auto Claim Specialists was outstanding. From start to finish, James helped me with any and all questions I had, responding in a professional, timely manner. I would recommend Auto Claim Specialists to anyone needing to receive a fair settlement. They were amazing!
Response from Auto Claim SpecialistsMay 24, 2018
Thank You very much for taking time to issue us a review. We appreciate your business. Please call on us in the future if we can help in anyway.
Sincerely,
James Byerly
MB
Ms. Betty W.
I would like to public thank Robert
I would like to public thank Robert for his help and caring about my total loss valuation. When I first spoke with Robert I was depressed and stressed my accident left me confused and upset. Robert told me to calm down and said he was here to help me and to take away some of the pressure and he kept his word. I will recommend Robert to my friends and family members.
Response from Auto Claim SpecialistsMay 22, 2018
Thank You Ms. Williams for taking time to issue us a review. I am so thankful you will now be able to get your car repaired. It was good working with you, please call us in the future if we can help in anyway.
Sincerely,
Robert L. McDorman
ST
Stanimal
My experience with Auto Claim…
My experience with Auto Claim Specialists has been outstanding from start to finish, very professional and effective at helping to hold my insurance company to their agreement to settle at a fair value on my loss. I HIGHLY recommend them if/when needed in such a situation. Thank you!!
Response from Auto Claim SpecialistsMay 18, 2018
Thank You Sir for taking the time to issue us a review. We are pleased we could assist you with a resolution to your Motor Vehicle Claim. We hope you never need us in the future. However, if the unfortunate arises, please call us.
Sincerely,
Robert L. McDorman
NA
NA
I had an excellent experience
I have to say my experience with Auto Claim Specialist was excellent. I had a unique situation that needed an expert’s assistance and Robert delivered in a way that saved me a lot of stress and money. While stationed in Germany I was involved in a bad crash that totaled my vehicle. My insurance company offered me a low cash value for my vehicle and after several requests on my behalf was unwilling to give me what I found through research to be a fair market value. I found Robert at Auto Claim Specialists online and found a few good reviews on them. After giving him the information he handled everything. I was very greatful for his level of perfesionalism and effort especially since I was out of country and very limited or what could do myself. I really didn’t have to worry about much. He got me a excellent and fair value for my car and charged a more than fair rate based on the increase from my last offer from my insurance company. If you have a similar issue you would be in good hands with Robert and Auto Claim Specialists.
Response from Auto Claim SpecialistsMay 16, 2018
Thank You so much for taking time to issue us a review. I am so proud you called on us to help you with your Motor Vehicle Claim. I am honored Sir. I am so proud to help someone who represents our wonderful country in the armed services. Thank You for everything you do for us in your duties. Please call on me if I can ever help you again in anyway.
Sincerely,
Robert L. McDorman
MB
Ms. Barbara H.
I am happy to share my opinion
I am happy to share my opinion, and grateful that I was given Mr. McDorman business card. I had some reservation about involving someone else in my auto claim. But after dealing with the at fault party insurance carrier and then getting absolutely no where. I decided to file with my insurance carrier and let them fight with the at fault party insurance carrier to recover their money and my deductible . Then my insurance carrier gave me what I felt was an unfair value for my extremely low mileage 2014 Toyota Camry (37,261 miles), excellent condition, etc. I decided I had nothing to lose, so I made the call. Mr. McDorman was able to get me $4,138.44 over what my insurance carrier initially quoted me. He was very professional, timely with every aspect of handling my claim. Excellent communication through the process of handling my claim. I am truly grateful I was given his business card. I highly recommend his services. Thank You, Mr. McDorman, and Vehicle Value Experts . My insurance carrier deemed my 2014 Toyota Camry with
37, 261 miles a total loss offering a settlement of $14,614.69. My claim was successfully settled for $18,753.13. Knowledge is power, put the professionals at Vehicle Value Experts on your side.
Response from Auto Claim SpecialistsMay 14, 2018
Thank You Ms. Holden for taking time to issue us a review. WE are so thankful we could assist you with your Motor Vehicle Claim.We enjoyed working with you.
Sincerely,
Robert L. McDorman
RT
Rod T.
Diminished Value Case - Outstanding service
Outstanding service! I would recommend Auto Claims Specialists to anyone in need of auto collision claims.
The insurance company I was working with came in with what I thought was a very low number. After receiving/reviewing the report that ACS provided and knowing who I was working with, took the full value ACS stated the value should be with no questions asked.
A true testimonial of the insurance companies knowing Robert and team and their accuracy in the market.
Again - would recommend them to anybody needing this type of guidance.
Response from Auto Claim SpecialistsMay 11, 2018
Thank You Mr. Tate for taking time to issue us a review. I am so pleased we where able to help you get your Motor Vehicle Claim Issue resolved. We hope you never need us in the future. However if the unfortunate arises, please call on us Sir.
Sincerely,
Robert L. McDorman