AUTO-VOX Technology CO., LtdReviews of auto-vox.com

I have Auto-Vox D6 Pro dash cam. In January 2025 my car was hit and damaged by a driver who flee. AutoVox recorded so poorly (video can be attached as evidence) that the offenders registration number plate is NOT VISIBLE - even that he drove 1 meter away from me! Thanks to Auto-vox I have no viable evidence to recover money from his insurance. But it gets worse - 2 months ago D6 Pro started making irritating automatic announcements "insert the sd-card". The card was always installed, so I took it out, cleaned it and inserted again. Didn't help. To diagnose if the auto-vox dash-cam has failed or if the sd-card has failed I have inserted sd-card from my phone and Auto-vox damaged it!!!. I lost 10 years of my personal data! I wrote to autovox who responded they will send me a replacement camera, but they didn't. I therefore followed up multiple times, and received no response. Given above I believe have all the reasons and evidence to state to everyone - think twice before you buy Auto-Vox products !!! Total financial loss so far: £2,000 (another camera, damage repair, new SD-cards) !!!!!

Tardan más de un mes en llegar, si llegan.. El correo de contacto no funciona. Muy mala experiencia.

I have shopped with this company before and have always been provided with a 1st class service, However my last purchase was not so smooth, I ordered the solar A3 twin camera pack and received the single pack trying to get the missing camera is proving to be very difficult, from tracking number that never moves to just being fobbed off, been reported to PayPal

An awful company I would definitely not recommend them to anyone. I ordered a solar reversing camera from them that they claimed was delivered 3 days ago but have yet to receive. I have contacted them on several occasions and have either been ignored or I have been told to get in touch with courier service again. Really? They have my money, I do not have their product and I have to deal with a courier company who is also not responding. The customer service is appalling, avoid at all costs. Not sure how to progress now. I just want a refund.

I bought back-up camera with wireless monitor. The monitor will not connect to the base, so could not attach to windshield, just tried to stick it on dash with alien tape, then command hook, it just rolls all over the dash. To try to use the camera backing up to hook up horse trailer, you have to hold the monitor. It's no help at all, and neither is "customer support". I've "chatted" several times, never get a human, a message pops up that a product specialist will contact you within 24 hours. I have 7 of those messages in the chat transcript. still waiting since June 6.

The only reason I went with this camera is because all of the positive reviews. I guess I got the dud. Mine never would pair. Takes customer service a day to reply. (As long as they respond I dont care) but dont want to drag a simple return out for a week. Overall very disappointed.

I bought a backup camera for my F350. The description clearly states 2 cameras, 1 screen however I only got 1 camera. I’ve reached out to them TWICE and they say they will respond in 24-48 hours however, we are going on day 5 here and still no response. DO NOT buy anything from them.

AUTO-VOX official firmware bricked my device and they won't help and blocked my messages. AVOID !!! I have the AUTO-VOX V5. It was full of bugs. Where the device rebooting on its own etc. I had 3 of these and they all did the same fault. My AUTO-VOX V5 was working ok, and then i did the new officials firmware from there official website. The firmware bricked my device. I hear the sound, I can touch but the screen remains black. After reporting the issue, Auto-Vox removed all there firmware for V5 and v5 pro. How fishy is that? It's cause they know about the issue However after contacting Auto-Vox. I Received robot replies before they blocked my account messages then they blocked my 2nd account messages It's been very frustrating. They will not help Me resolve this or replace it even though it's there own mistake for putting a dud firmware on there website that bricks the device. SO NOW I HAVE A USELESS ITEM THAT COST ME £160 THEY WILL NOT HELP ME AND I GET THE FEEELING THEY ARE BLAMING ME !! AVOID THIS COMPANY IF YOU WANT A DECENT, REALIBLE CUSTOMER SERVICE SUPPORT. I Just messaged them below on my papa's account. Let's see if they reply or just give me a robot reply and block me: THIS IS A COMMON FAULT/SYMPTOMS THAT HAPPENED WITH THE V5 PRO AFTER SOME USERS UPDATED THERE DEVICE ASWELL. Pictures uploaded as proof To Auto-VOX, I havent got a V5 Pro. I have got a V5 standard version My device was working OK and I updated the firmware cause of some bugs. I got the firmware for my V5 not V5 pro off your official website. I updated my device and now it's bricked my device. I can touch, hear noise, it can record and when I play it back on my laptop I see video or image however since the update, the screen is black with the backlit lightening on. I researched this fault and people who have the V5 pro suffered the same issue when they updated there firmware on the device Auto-Vox know about the firmware that bricked devices hence why Auto-Vox then removed the firmware for the V5 and v5 pro off there official website after I reported that my device got bricked using the update on there official website Regardless how old the device is, it was working OK before the update and the official update killed my device. That's the responsibility of Auto-Vox as its there mistake So based on them grounds I should be offered a new working device as it's not my fault the item got bricked by the official firmware I trusted your official website for this V5 mirror dahcam firmware to be 100% stable On them grounds you should replace if for me and help me. I suffer from a lot of mental depression and this is badly affecting me and I feel frustrated Auto-Vox won't help me so I have lost £160 on a item that got damaged by them. There official dud firmware