Jenny T.
No response to emails
Have been trying to contact this company to exchange a battery I bought in error and no response. They don’t appear to have a contact phone number so email and webmail are the only options.
Aussiebattery is listed under Appliances & Electronics.
Aussiebattery (aussiebattery.com) has 36 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Showing 34 reviews with 1 star · Clear filters
Jenny T.
Have been trying to contact this company to exchange a battery I bought in error and no response. They don’t appear to have a contact phone number so email and webmail are the only options.
Steve
Scam website DO NOT GO THERE Take your money but do not supply the goods, they do not reply to any emails.
Melita R.
Aussie Battery sent me an item which was faulty. I emailed photos etc and to ask for a replacement. They are only contactable by email and I didn't get a reply for 3 weeks. Then they said they would send a replacement, but nothing has come. They have not replied to my email requesting a postage tracking number. I've got no response, no replacement, no refund. They no longer have my business.
alireza N.
I purchased a Dyson V6 compatible vacuum battery, but when I received it, the battery would not hold a charge. I contacted the company about the issue but received no response.
Peter N.
Purchased a Dyson replacement battery. They invoiced me for the correct battery but sent a different one for earlier model. They have not replied to my repeated queries as to how to get the correct battery or a refund. No telephone number is available, or on-site reviews. Wish I never heard of them.
jusingh
This business is a scam took my $26.35 for a replacement Hisense remote. No product sent and no replies to email after 2 weeks.
Craig M.
Scammer website takes your money then does not dispatch products. They ignore emails so you cannot get a response. We got our money back by disputing the charge with the credit card company ..... and then they had the hide to send an email saying it was our fault with our credit card even though the money was processed to them months ago. Total scam. AVOID !
Br Nathan James S.
I have had an ongoing issue regarding an order with AussieBattery (aussiebattery dot com) since 8 Dec 2024. I became concerned when a company purporting to be Australian based charged me in a foreign currency. I tried to contact them, but they do not respond to any emails, and they do not list a phone number. I eventually received part of my order. When I tried to again contact them, using the phone number on the AusPost delivery declaration the number was not in service, and the address used is a residential house address in Victoria (NB the number was a NSW number). This company continues to be elusive and deceptive and seem uninterested in providing a quality service. I would never use them again and urge others to considered if this is the kind of business they want to deal with.