AusbatteriesReviews of ausbatteries.com

I have reported this company to Fair Trading. Hopefully, after two months of waiting for an item that I paid for but never received (they lied in an email that it will be dispatched in a few days), the people responsible will finally do the right thing and issue me a full refund. They have taken my money and failed to deliver the product, which is completely unacceptable.

Bought 5 watch batteries, and all are dead on arrival. I should have read trust pilot before ordering as this seller is obviously dishonest and a scam. Avoid!

Sent money, they took the money and now no batteries and no reply to my emails.

took my money stopped communicating no batteries or chargers ever arrived

No delivery or customer service Ordered battery on August 17th and chased and was told September 9th I would receive that week. Its October 3rd and still not battery or further update. Wont even respond to refund request. Stay clear

Auto responder when you place your order saying it is received then one saying its on its way and that the parcel can be tracked but with no tracking info. Order still hasn't turned up and zero response to request for order status via their website/email.

I placed an order for a battery through a company called Ausbatteries that I found online and paid via credit card. Despite the payment going through, I did not receive the product even after 20 days. I attempted to contact their customer service via email—since the business does not list a phone number or physical address—requesting an update on the order and tracking information (which was supposed to be included with the shipping). I received a response stating that the product had been shipped. After waiting another week with no delivery, I followed up again. This time, a customer service representative named “John via RT” provided a tracking number that turned out to be unrelated to my order, as confirmed by Australia Post. I sent another email requesting either a refund or the correct product, but received no response until I wrote them that I would file a complaint with the Consumer Forum. I still have not received either the refund or the product. Based on my experience, I believe this company to be unreliable and potentially fraudulent. I strongly advise others not to purchase from Ausbatteries. Their customer service is a big zero.

Should have believed all the one star ratings. Placed an order anyway. Same experience. Website says most orders are filled within 2-3 days. A week after ordering, they "just ran out" and back order would take weeks. Felt like a scam so asked for a refund and stated I would charge back if not refunded. Received a rude email back telling me they would refund, they closed my account and blocked my card. Wouldn't have used either again anyway. Now he's arguing with me on another review site. Interesting way to run a business. Good thing there are other retailers. One positive: was actually refunded, so probably not a scam, just buying from Ali Express on your behalf, maybe?