aurentReviews of aurent.online

Terrible experience with Aurent My experience with Aurent has been an absolute disaster. I booked and paid for a room, only to find out that it was already occupied when I arrived. The only available option was locked, and nobody from the agency gave me any solution. I contacted them multiple times through WhatsApp and email, and they have completely ignored me. To make things worse, they refuse to refund my money. The agency also falsely claimed that the rooms don’t have locks, but they do, which added to the confusion. On top of their awful management, the house itself was disorganized and filthy. This level of unprofessionalism and negligence is unacceptable.

Una "empresa" muy desordenada, solo responden cuando tienes que pagar la renta pero si algo está de arreglar se demoran en solucionar y luego te lo quieren descontar en el bond cuando sales, tampoco te lo devuelven enseguida y te descuentan por bills de un mes más después que ya te has ido. Me hicieron pagar por un lock del cuál ellos no tenían copias de las llaves, ni sabían de la existencia del mismo. Se aprovechan de los estudiantes internacionales, porque estamos desesperados por buscar un lugar. Pésimo servicio.

Make sure to visit property before renting. This place is only for students where everything is messy, professionals stay away. Fridge will be hoarded by other flatmates if anything is broken by others you would have to pay for it. Superficial house image is posted, which is totally different to real house and once you pay deposit you would realise you made the worst decision. Utilities bill won't be paid on time by the aurent team. Internet is bad, better to use phone internet. If you just want to stay in your room and order out , this is the best place to be in!!!!!