Angela
Ordered 2 flash drives to download and…
Ordered 2 USB drives 1TB and 2TB to download and store photos but the drives are not compatible with my device so I asked for a return and refund. They emailed me saying they stand by their product, could not refund me and offered to pay $4.00 US to compensate! I paid $87.00 CAD for those items! We have been back and forth with this and in their the last email they offered $10.00US for my troubles. I am not happy with the product and believe I should be able to return the items for a full refund!
Response from AufortunateSep 16, 2026
Dear Angela, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team


