Armando A.
Nulla funziona in modo appropriato
Nulla funziona in modo appropriato, non esiste un sito con cui dialogare per risolvere i problemi che loro creano!
Auctane is listed under Shipping & Logistics.
Auctane (auctane.com) has 58 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Armando A.
Nulla funziona in modo appropriato, non esiste un sito con cui dialogare per risolvere i problemi che loro creano!
Alessandro L.
Concludo l'ordine su ebay, il venditore mi accolla 12€ per una spedizione di 200 km e consegna il pacco a questa lumaca. Pacco morto per 3 giorni presso un fantomatico Centro Operativo Postale, impossibile comunicare con nessuno tranne il venditore che non fornisce comunque alcuna spiegazione valida. Dopo una settimana, col pacco miracolosamente arrivato all'ultimo step prima della consegna mi avvisano che hanno preso in carico la mia richiesta di consegna presso un punto di ritiro a 1 km da casa mia, cosa che avevo segnalato ancora il giorno della partenza della spedizione. Al momento sono ancora in attesa della consegna. Giudizio ZERO, disorganizzazione totale, qualsiasi altro corriere non è in grado di fare peggio di così, con una simile costanza. Informatevi sempre con quali corrieri vi spediscono la merce perché questo è pessimo al 100%.
josée
Quand on utilise packling de la plateforme d'ebay pour expédier les colis issus de la vente, c'est auctane qui prélève l'argent. Et à chaque fois il y a une demande de prélèvement supplémentaire pour tous les colis. Je pense même qu'en donnant l'autorisation de paiement via paypal pour un colis 2 retraits d'argent sont prélevés. Ex : j'ai acheté 5 euros l'expédition d'un colis et un prélèvement de 3,80 euros a été effectué dans la foulée ( litige PayPal) il ne faut jamais utiliser le packling d'ebay allez directement sur le site mondial relais et, la, pas de souci.
Dario
What can I say ? My mistake was not to check the reviews before using them. Looking for a delivery, I've choosen one with the price higher because i needed to be delivered in 2 days, not 4 as the standard. Result ? they bring back the box to me after 10 days becuase they couldn't delivery (and I'm used to send to that address at least once every 3 months without problems). We always look for cheaper alternatives... but this is the result
Denise S.
I ordered something through Lotioncrafter. A few days after being notified the package had shipped, I tried to track the package. It still stated that the package was awaiting acceptance. Now on the 10th day since being shipped it still says the same thing. I called the post office about it, and they said it has been lost. It's now been 10 days and I have had no communication from Lotioncrafter, Auctane Shippingeasy, or the post office. When I googled this company to see its reviews, I was disgusted with Lotioncrafter and USPS for using such an unreliable program.
Jose
Es absolutamente vergonzoso el servicio (o la falta de él) que ofrecen. Contraté una recogida el día 2 y, tras una semana de espera, el paquete sigue en el mismo sitio. Lo de Zeleris es una falta de respeto sistemática: alegan hasta tres intentos de recogida fallidos por "ausencia del remitente", cuando es totalmente falso. El remitente ha estado en el domicilio en todo momento esperando el servicio, y ni siquiera se han dignado a pasar por la puerta. Y para colmo, la respuesta de Packlink es de chiste: dicen que el servicio contratado "no incluye llamar al cliente". ¿Estamos locos? En pleno 2026, su solución ante la incompetencia del transportista es que el cliente adivine cuándo van a decidirse a trabajar. Incompetencia logística: Mienten en el seguimiento. Atención al cliente nula: No ofrecen soluciones, solo excusas contractuales. Cero profesionalidad: Una semana perdida por un servicio que ya está pagado. No recomiendo a nadie usar Packlink si el envío es con Zeleris. Es tirar el dinero y ganar un dolor de cabeza. Increíble pero cierto.
Bob K.
They keep on losing password and make it unable to get a new one. Wait times for customer service is absolutely ridiculous. Endicia was never like this.
Lorri
I signed up with Stampscom in December 2025. I have been trying for two months to get back $70 I put in an account with Stamps.com for purchasing shipping labels. I never even successfully shipped one package. NOT ONE!I I have gotten every excuse they can come up with for why I still don't have MY money back. The latest is that my bank declined their attempt to deposit money into my account (said no bank ever!) But they successfully did two setup deposits for $1 each after they started telling me this, and they have been telling me the check's in the mail for weeks now. I went on line to look up who owned Stamps. Com, and found it now belongs to Auctane. The USPS site turned out to be less, easier, and didn't make me keep an account balance to purchase shipping labels from.