Chuck S.
DONT USE THIS COMPANY
I went for the total roof replacement and solar. The crews that came out were friendly, and courtious. They worked with me and my schedule. The original person I talked to, Janea Hill ASSURED ME my payment would be in the neighborhood of $200 as long as incentives were used towards financing which I am fine with. And my 1st incentive check from ATTYX would be in my hand 2 weeks after system is activated. It now been 2 months and I still have NOT recieved my check. And everytime I call Im told a different story. The first time it was the approval sitting on supervisor's desk. 2 weeks ago it was their financial division has changed who they do business with. Today its the Finance Division is awaiting approval. When I asked to speak to a supervisor I was told there is no supervisor who can help me. The Finance company EFIN has now shut off my system because I struggle with $400 payment along with a house payment, car payment and other bills. They got 2 stars for the work crews. If I could give a -5 star for customer service then I would. STAY AWAY FROM THIS COMPANY. I thought I did my research well but I obviously did not.
Response from ATTYXSep 4, 2025
We’re truly sorry to hear about your experience and the frustration this has caused. While we’re glad to know you were satisfied with the crews who worked on your project, we understand your concerns regarding communication and delays. This is not the experience we want our customers to have. Please reach out to us directly at [email protected] with your project details so we can review your case and work toward a resolution. We value your feedback and appreciate the opportunity to make this right.




