atticus.ioReviews of atticus.io

This is an incredibly easy tool... very intuitive and the support is stellar!

As with all new software programs, there is a learning curve. With the help of Ruth and David from support, I was able to format my first book. I am very excited to hone my skills with this awesome program, especially knowing I have the full support of the team at Atticus!

Atticus is an easy platform to use, and I absolutely love it! I have only needed Customer Support two times in the past 7 months. When I did, the Support was excellent. I hear back from real human beings who are knowledgeable. And the solutions they provide are specific, clear and comprehensive. Unlike many companies that just want to clear the queue, Atticus Support makes you feel like they truly want to help you solve your problem. They are awesome!

I had never written a book before. What began as a simple idea, a book for my granddaughter, who is now nine years old, about our family history and my memoirs, turned into a far larger journey than I ever expected. Nine months ago, I assumed this would be a straightforward project. I honestly thought I could finish it in a couple of months. I quickly learned how wrong that assumption was. At the beginning, I struggled with the basic tools I thought I knew. Microsoft Word, Google Docs, and Acrobat Reader simply were not designed to handle a long-form book project. Once the manuscript grew past twenty or thirty pages, things became clumsy, frustrating, and inefficient. Formatting issues multiplied, files became unwieldy, and the joy of writing started to slip away. Frustrated, I began searching for dedicated writing software. I tried several of the most popular tools available, but each one came with a steep learning curve or an interface that felt overly complex and unintuitive. Over and over again, Atticus appeared in my searches. Eventually, I decided to give it a try. To my surprise, it met everything I was looking for. Atticus was easy to use from the very beginning. Writing, editing, and formatting felt natural instead of technical. The tutorials were excellent, both on YouTube and built directly into the software. Moving chapters, creating Parts, changing themes, and organizing book sets were all simple and intuitive. Instead of fighting the software, I found myself writing every day and genuinely pleased with what I accomplished. The software itself is excellent, but what truly sets Atticus apart is their support team. Whenever I ran into a problem, usually one I had created myself, help was easy to get. The support request form is embedded right in the software. I would submit a request and almost always receive a response within a day, often sooner, with a clear solution. On one occasion, I accidentally deleted a chapter. Because I had been backing up properly, I sent them the JSON file and within a day the chapter was fully restored. That level of support is rare. Before retiring, I worked as a Software Sales Engineer and dealt with major corporate systems and clients, including PeopleSoft, Honda, and Hilton. Based on that experience, I can honestly say Atticus is better designed, more intuitive, and better supported than many enterprise-level software platforms I worked with during my career. Thank you for making my journey into the writing world such a positive and rewarding experience. This book means more to me than I can easily express, and I know it will leave a lasting impression on my granddaughter.

Fantastic Atticus software and the support is phenomenal! Highly recommend!

I'm blown away by the fast and efficient customer service provided with this product. My problem arose on a Sunday morning and, although I fully expected a response, I totally did not expect the fast response I got within 15 minutes. And, the C/S person stayed with me through various trial and error attempts to solve it that we engaged in for at least an hour. Of course, my issue was eventually sorted out and I was able to accomplish my work goal for the day. I appreciate the Sunday morning service at my desk!

Atticus' customer help is outstanding. Replies were clear and concise. I'm so glad I bought Atticus, and I highly recommend it.

I love Atticus. I just started using it to format my books a year ago. The first book had a learning curve and support was there to help me. They are crazy quick at responding and getting me on track. Now my second book is so easy. I would and have recommended Atticus to other writers. It’s a great tool.