Atomishine Reviews | Read Customer Reviews of atomishine.com

Atomishine Reviews | Read Customer Reviews of atomishine.com

Atomishine reviews

Showing 28 reviews with 1 star · Clear filters

michael H.
Sep 11, 2026
Have not received
Have not received
Response from AtomishineOct 19, 2026
Dear Customer, Hi, I reviewed your order and would like to clarify the timeline for you. Your package was packed on the second business day after you placed your order. Our standard processing time is within 48 hours, so your order was processed within our stated timeframe. We also noticed that you left your negative review on the fifth business day after placing your order. Your package was delivered within nine business days after shipment, which was also within our stated delivery timeframe. We understand that timely delivery is important, and we’re sorry if you experienced any inconvenience. If you have any questions or concerns about your package, please feel free to contact our online customer service team directly so we can assist you. Thank you for your understanding. Best regards, ATOMISHINE Customer Service
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Ramarcus W.
Aug 26, 2026
Atomishine is pretty much a scam
Atomishine is pretty much a scam! I ordered my watch a month ago. No one is responding to my emails. No one is giving an update on when or if I will ever receive my watch. At this point I want my money back, but no one is answering my emails. Please do not do business with this company. The website does even want to pull up.
Response from AtomishineSep 15, 2026
Hi, Since no order information was provided in your Trustpilot review, we also reached out to you by email through Trustpilot, but unfortunately, we haven’t received a response yet. Because of this, we’re unable to confirm what issue you may have experienced. We’d also like to reassure you that our website is currently operating normally and can be accessed as usual. If you are having trouble accessing the website, you may try switching to a different internet connection or using another browser. If you’re still experiencing any issues, please feel free to contact our customer service team directly. We’ll be more than happy to look into the issue and help you resolve it. Best regards, ATOMISHINE Customer Service
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Feller P.
Aug 26, 2026
I received the watch but I didnt like…
I received the watch but I didnt like it . no complain about quality did not like it. wrote several mails mail to the support site . Never got an answer. so be very careful if you order .... because returns are not possible. With me !!!
Response from AtomishineSep 1, 2026
We are very sorry to hear that you were not fully satisfied with our service. I checked the information you provided, including our email records and online customer service conversations, but I was unable to find any previous messages or inquiries from you. Could you please double-check whether you contacted the correct email address or our official website? If you contacted us through another email address or website, please let us know the details so we can investigate this further and make sure you receive the assistance you need. We sincerely apologize for any inconvenience and would be happy to help resolve the issue. Best regards, ATOMISHINE Customer Service
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Fifi L.
Jul 28, 2026
do not recommend buying from this…
do not recommend buying from this company based on my experience. I placed an order for watches, but I never received the watches or even an order confirmation/receipt email. My payment was taken, but I have not received my order or a refund. I contacted the support team by email to resolve the issue, but I have not received any response. It has been extremely frustrating to have no communication or update regarding my order. I hope the company addresses this issue promptly and either delivers my order or issues a full refund. Until then, I cannot recommend purchasing from them. Fifilaj8
Response from AtomishineAug 11, 2026
Dear Customer, We are very sorry that you were not satisfied with your experience. Since you did not leave any contact information, I was unable to contact you directly regarding your order. Our email customer service team usually responds within 48 hours. If you need faster assistance, you can contact our online customer service directly through the chat window in the bottom-right corner of our official website. Our online customer service team usually responds within 24 hours. Alternatively, you can use the automated customer service option in the website footer and follow the instructions to enter your information. You will then be able to check your order status directly. We sincerely apologize for any inconvenience and hope we can assist you more quickly this way. Best regards, ATOMISHINE Customer Service
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Homero P.
Jul 6, 2026
Improved your quality
Improved your quality
Response from AtomishineJul 7, 2026
We are very sorry that our product did not meet your expectations. We would like to kindly remind you that the materials used for each product are clearly listed on the product page. We recommend checking the material details before placing an order to ensure the product matches your preferences. If you have any concerns regarding the product quality or experience any issues with your watch, please feel free to contact our customer service team at any time. We will be happy to assist you and find a suitable solution. Best regards, ATOMISHINE Customer Service
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Kemal A.
Jul 2, 2026
My order hasn't arrived.
My order hasn't arrived. Despite paying extra for expedited delivery, I haven't received any information from either the tracking page or from you.
Response from AtomishineJul 7, 2026
I have checked your order information, and I can confirm that we did use DHL express shipping to arrange an expedited delivery for you. However, the tracking information is currently not updating, and the package appears to be delayed at DHL. We have already contacted the shipping carrier to investigate the current status of your shipment. If DHL is unable to confirm the location or status of the package, we will arrange a replacement shipment for you. We will also contact you by email with further updates, so please keep an eye on your inbox. We sincerely apologize for the inconvenience and appreciate your patience and understanding. Best regards, ATOMISHINE Customer Service
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Siegfried B.
Jul 1, 2026
Was ist dieses Mal schiefgelaufen
Was ist dieses Mal schiefgelaufen, sorry, seit zwei Wochen warte ich auf die Uhr!
Response from AtomishineJul 7, 2026
We sincerely apologize for keeping you waiting. I have checked your order information, and your package has already been successfully delivered. Your order was shipped within the required processing time. Since you selected Standard Shipping, the delivery time of around 10 business days is within our expected shipping timeframe. Thank you very much for your patience and understanding. We truly appreciate your support. Best regards, ATOMISHINE Customer Service
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Alberto
Jun 26, 2026
No replies or communications
I placed my order 6 days ago, for a watch marked "fast delivery", I received a order confirmation, but as of today I didn't receive any other communication, two days ago I emailed the "support" email but nobody replied. It doesn't look good or a serious company. Starting to worry... Obviously traking service is non existent.
Response from AtomishineJul 7, 2026
We sincerely apologize, but we are currently unable to find any order information based on the details provided. If you placed an order through our official website, you should have received an order confirmation email after purchase, followed by a shipping confirmation email once your order was dispatched. The shipping confirmation email includes your tracking number and delivery information. Our customer service team responds within 24 hours on business days. Due to the time zone difference, there may sometimes be a delay in receiving a response, and we sincerely apologize for any inconvenience this may have caused. Best regards, ATOMISHINE Customer Service
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