AtmosrxReviews of atmosrx.com

Response from AtmosrxJun 25, 2024

Dear Frank, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the recent flood in Florida and our subsequent warehouse relocation. Your order was unfortunately affected during this transition period. We have sent you an email to address this matter promptly. Please check your inbox at your earliest convenience. Once again, we apologize for any inconvenience caused and appreciate your understanding. Best regards, Atmos Customer Support

Response from AtmosrxJun 6, 2024

Dear Logan, Thank you for taking the time to review Atmos. We genuinely appreciate your feedback. We noticed that your order was created over the weekend when our operations are closed. We strive to process and ship orders within 24-48 hours of placement, and we're pleased to confirm that your product was shipped within 48 hours as promised. Once your order leaves our warehouse, the timing is then in the hands of the postal service. We understand your concern and recommend checking your tracking information for detailed updates on your shipment's status. If you have any further questions or concerns, please feel free to reach out to us. We're here to assist you. 855-442-8667 Thank you for choosing Atmos. Best regards, Atmos Customer Support

Response from AtmosrxMay 23, 2024

Dear Keith, Thank you for your review. We appreciate your feedback. We're glad we had the opportunity to speak with you over the phone and address the issue you experienced with your package arriving late without communication. As we discussed, this delay was due to our relocation from one location to another, which we understand caused inconvenience. Rest assured, we have taken steps to resolve this issue for you already. Thank you for your understanding. Best regards, Customer Support

Response from AtmosrxMay 23, 2024

Hi Karl, Thank you for your review. We're glad to inform you that we've taken care of the issue you raised. We've sent you an email to follow up on this matter. Best regards, Customer Support

Response from AtmosrxMay 1, 2024

Hello Joseph, Your feedback is important to us, and we take your concerns seriously. One of our dedicated customer service representatives will be reaching out to you shortly to address the issues you have encountered and work towards finding a resolution. If you have any further questions or concerns in the meantime, please feel free to reach out to us directly. 855-442-8667 Thank you for your understanding and patience. Best regards, Customer Support Team Atmos

Response from AtmosrxApr 12, 2024

Dear Caleb, Thank you for taking the time to leave a comment. We're committed to resolving any issues you've encountered with your order. One of our customer service representatives will reach out to you promptly to address your concerns. We truly appreciate you bringing this matter to our attention. Thank you, Atmos Customer Support