Shmooel
The vape pens never got hot
The vape pens never got hot even after charging them so for me it was waste of money

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Atmosrx (atmosrx.com) has 422 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Shmooel
The vape pens never got hot even after charging them so for me it was waste of money
Robert T.
The products are a shit show now. They stopped making everything that was good, and I guess decided to focus on crap that nobody wants.
Jeffrey R.
The unit quit working after a week
TOBIAS
I never received the unit. I sent numerous emails to your company asking about delivery
Michael B.
Wasn't impressed with your product had problems with them I've had five of them that's why I'm sending back the ones I've had got never was giving the ones I had for a lifetime warranty
Response from AtmosrxMar 14, 2025
We’re sorry to hear about your experience and the issues you've had with the product. We understand your frustration, and we’d be happy to assist you further with the warranty process. Please reach out to us directly at 954-533-0013 so we can resolve this for you.
Angelo G.
I have two liv vapes, one lasted one week and the second one lasted one day, I have tried to get help with no luck, l went to the address in Davy fl and it is shutdown please let me know how to talk to someone for help
Response from AtmosrxMar 14, 2025
We’re sorry to hear about the issues you’ve experienced with your vapes. Please note that we no longer have a store location, and everything is handled online now. For assistance, please contact customer support at 954-533-0013, and we’ll be happy to help.
Turk
Having been a prior customer, I figured it was safe to order from Atmos, again. This time, I ordered the Jump vape. It's OK, but the default temperature is too high. It gets very hot and tends to scorch the flower. It includes a terrible instruction manual that combines unreadable colors with a mirco-sized font. Aside from this, I had to check back on my order after TEN DAYS. It hadn't been shipped, I hadn't been notified, and there were no weather events that would have prevented a successful delivery. They did send me an address-check request, but only about ten minutes AFTER I inquired about my order. They said “We can't find your address"... the one I've lived at for years... so they couldn't ship it out. They claimed they were waiting to hear from me, which is false, because I never received any notice. After ELEVEN DAYS, the order was finally shipped. Overall, it took TWENTY DAYS to receive my order. Q: Who is in charge of looking at an order for days on end without bothering to wonder why it hasn't shipped? A: I won't have to worry about the answer because I won't be ordering from Atmos again in this life. I perceive Atmos to be a small business, (since the service, website, and marketing materials make them seem small), so I especially wanted to support them. But they don't deserve any sort of support if they can't follow up on a standard order that should have taken only a few days. If you can't handle the small stuff, how can you be trusted with the big stuff? Looks like no one’s in charge of anything at Atmos.
Response from AtmosrxJan 29, 2025
Thank you for sharing your experience with us, and we sincerely apologize for the delays and frustration you encountered with your recent order. We understand how important timely service is, and we're truly sorry for the inconvenience this caused. We reached out to verify your address because our new system had trouble picking it up, and unfortunately, this caused the delay. We recognize that communication could have been better during this process, and for that, we are truly sorry. If there’s anything we can do to make things right or improve your future experience, please don’t hesitate to let us know. We would love the opportunity to regain your trust as a customer and ensure your next experience with us is much smoother.
ajs
Placed order: NO ORDER RECEIVED AND NO REPONSE FROM MULTIPLE EMAIL REQUESTS T0 "CONTACT US" FOR EPLANATION????? THEY LIST NO OTHER MEANS TO CONTACT THEM NO PHONE # ETC.?????