Denise T.
Courier service horrible
Courier service horrible. Said they attempted delivery but there is no way when office open from 9-6pm. Full of lies. Just want money back.

Bonding and meaningful jewelry that leaves an everlasting impact.
Atma (atmastore.com) has 749 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Denise T.
Courier service horrible. Said they attempted delivery but there is no way when office open from 9-6pm. Full of lies. Just want money back.
Diahann S.
The anklet broke while putting it on. Cheap quality. Waste of money that I don’t have!!!
Response from AtmaMay 25, 2026
Hey Diahann, sorry to hear this. Please contact our support team at [email protected] and I can assure you we will get this resolved. Customer satisfaction is our upmost priority and we sincerely apologize for this.
Gloria S.
I received a defective product. One of the earrings I received doesn’t close properly. I reached out twice to customer support for a refund and no response. I will never buy again from this company. I will not recommend this service.
Response from AtmaMay 25, 2026
Hey Gloria, sorry to hear this. Please contact our support team at [email protected] and I can assure you we will get this resolved. Customer satisfaction is our upmost priority and we sincerely apologize for this.
Shontae E.
Very much disappointed that for $30 it’s definitely not as advertised. It’s super cheap looking and the color isn’t anything like shown in the picture where it’s shown as gold what I received is the color of copper it’s flimsy and cheap metal. So unhappy with this purchase of 5 anklets sent in a small plastic ziplock bag.
Response from AtmaMay 25, 2026
Hey Shontae, sorry to hear this. Please contact our support team at [email protected] and I can assure you we will get this resolved. Customer satisfaction is our upmost priority and we sincerely apologize for this.
Maria T.
It took 2weeks before the chain and bracelet tarnished I email last week and received a response from Kris right away but never heard back after I follow instructions on how to clean the jewelry and informed her that it is the same totally disappointed with the quality and service I want my money back or replacement. Order #124555
Response from AtmaMay 25, 2026
Hey Maria, sorry to hear this. Please contact our support team at [email protected] and I can assure you we will get this resolved. Customer satisfaction is our upmost priority and we sincerely apologize for this.
Teia
I ordered the double anklets AND the extenders. On the chain that is thicker and looks more durable than the other (feels cheaply made) the extenders doesn’t fit. I purchased this for no reason apparently. After seeing all of the rave reviews on Facebook and instagram, I see this was a lie. Dang near $50 gone
Response from AtmaMay 25, 2026
Hey Teia, sorry to hear this. Please contact our support team at [email protected] and I can assure you we will get this resolved. Customer satisfaction is our upmost priority and we sincerely apologize for this.
Mike H.
I ordered on May 7th and it just came yesterday on the 19th!!!!!!!!! With a missing diamond 🤦🏼♂️ I ordered it for my wife for Mother’s Day, our 22 month old baby girl got ran over and killed on March 10th 2026 and I figured what I ordered would be a nice thing for her!!! The people are hard to contact and take daysss to respond
Response from AtmaMay 25, 2026
Hey Mike, sorry to hear this. Please contact our support team at [email protected] and I can assure you we will get this resolved. Customer satisfaction is our upmost priority and we sincerely apologize for this.
D. S.
I didn't receive one of my orders. Tracking the shipment showed it got here, was on the truck, but never delivered. I asked Atma for help, but received no answer from my inquiry. It's too bad the customer service is non-existent, because I love the other item that I did receive. Buyer beware. I won't buy from them again. It's a waste of money.
Response from AtmaMay 25, 2026
Hey D.Sloan, sorry to hear this. Please contact our support team at [email protected] and I can assure you we will get this resolved. Customer satisfaction is our upmost priority and we sincerely apologize for this.