Diane G.
Their policy is 30 day money back guarantee but they don't honor it
Their policy is 30 day money back guarantee. I bought a subscription yesterday because I believed that if the vpn was not compatible, I would be refunded. Atlas vpn disconnects smart view preventing casting. The main reason I need the vpn is for when casting from my phone to my tv. They mention on their website live chat but it's hidden/invisible and their email messages take a day to reply back to customers. I would have been happy if they just refunded my payment since Atlas vpn is useless to me but instead I needed to contact PayPal to step in to help me get refunded. I do not recommend Atlas vpn.
Response from Atlas VPNApr 6, 2023
Hello, we do reply to all out clients within 24h, could you please indicate the Ticket ID, so we could have a look at what had happened?



