Atlas VPNReviews of atlasvpn.com

Very helpful and patient! All resolved. Emily had the patience and desire to respond to all my concerns and helped me to use the service again.

Great app and also the customer service is really awesome. Sadly it doesnt have servers in Ukraine which i needed but they listen to their customers. Maybe in the future. :)

Great communication and solve the pb

Great technical support via chat. I had an issue with the internet connection (due to antivirus aoolication) and I was helped immediately (thank you @ Webster).

After reading through lots of reviews I decided to take a subscription with Atlas VPN as it seemed to tick all of the boxes. The download and installation was a breeze and the installed software was very straightforward to use. I was very happy with the speed of connections, downloads, etc. It was only after trying to setup the split tunnelling that I realised I had made a mistake. Atlas VPN only currently offer this on Android operating systems. As this was a feature that I needed for my Windows PC and was not made clear in their advertising, I requested a refund. I sent an email explaining my problem and was immediately offered a refund, which was paid the next day. It was explained that their staff are currently working on implementing split tunnelling for Windows and the feature should be available in the future. I will continue to look out for this feature as I will return to Atlas once they have this sorted. A great company to deal with.

Got connected to Emily and she provided on point and straight forward directions to resolve my issue.

Had a small problem in logging, the help was swift and efficent, great customer care.- I'm grateful for the kind, effective, advice received. The product works very well for my needs.-

Die Beratung war einfach klasse. Die Mitarbeiter von Atlas sind höflich, zuvorkommend und kompetent. Es hat ein bisschen gedauert bis der Fehler gefunden wurde, aber immerhin hat's geklappt. Ich bin von Ihnen super beraten worden. Nochmals ein grosses Dankeschön.