Atlas VPNReviews of atlasvpn.com

id d'utilisateur:94bed12b-9131-4ee2-827a-5cd78fd09e27 des arnaqueurs!ils mont prelever 54 euro en plus sur ma carte 6mois aprés pour un renouvelement d'abonnement alors que mon abonnement de 1 ans et valable jusqu'au 08/2024!une plainte pour escroquerie a etait deposé et je vais faire opposition au paiement auprés de ma banque! ne prenez jamais un abonement chez eux,ils vont vous prelever de l'argent tous les 6mois!

Definitely the worst service and customer service I've experienced. No response and no support.My family and had problem getting service to work and after countless attempt in reaching out to them to refund me. No one is available.I don't recommend this serve at all.Please stay far away!!!

It wont work for me. They give you 30 days money back guarantee. Its now 4th day of them not giving money back, but trying to make me stay. Reported through PayPal.

Gestión totalmente nefasta. Compré atlas vpn con la oferta de 2 años el 22 de enero, Les escribí el 27 de enero solicitando devolución (se supone que tienen garantía de devolución por 30 días) ya que esta vpn no me funciona con ciertas aplicaciones en las que necesito dicho programa y me han contestado que lamentablemente no pueden devolverme el dinero. Cuidado con ellos porque no cumplen con las garantías de devolución. El caso ya lo he reclamado via PayPal.

DON'T BUY subscription more than 30 days .. coz after 30 days thay not give you proper speed download and upload.. and if you asking for refund .. thay not give you any refund .. i am in this situation last 2 or 3 month ... I med Mistake to buy 2 year subscription .. request (215973) request (221924)

i have spent now up to 11 replies with details (case 218926), on issues with this product..I purchased product as was travelling overseas for 3 weeks, and immediately had issues, i logged support call, and my android phone is fine, but windows laptop, rarely able to connect, and they have not been able to resolve the issue. Nearly everything they have suggested, i already tried. I had issues not been able to connect to any server in 3 countries i travelled, trying different protocols, and log files and also same issues back at home in Melbourne.. They will not do refund as its outside the 30 day period, even though i logged my issues before then.. "There is no guarantee Atlas VPN will work smoothly with every network or region" is last comment back from Atlas...Its unacceptable the amount of time this product has wasted for me,, and will continue to do reviews, but will now purchase a better more reliable product from another company. The easiest thing they could do is issue refund

I can’t comment on their VPN as I only had it for a day (incompatible with my Mac OS, can’t be configured with a router) but I can comment on their 30-day money-back guarantee, which can be no guarantee in fact. I cancelled the use of their VPN after one day but they refused to reimburse me. They say it is because I deleted my account, which I thought I had to do in order to show that I was no longer using their product. Beware of this fraudulent trap. By the way, Atlas VPN is now part of Nord Security (NordVPN, NordPass, NordLayer, NordLocker, and NordWL). Re the reply from Atlas VPN below: I already contacted that email address three times, why would I waste my time on a fourth attempt? Their reply is just to make them appear reasonable, which they are definitely not. What a sham! Update 18 Feb 2024: I eventually got reimbursed but probably only because I involved PayPal.

Nearly from the very beginning, the VPN would continue to disconnect or fail to connect to a server in general. This was after I paid over 80e for a Premium subscription. I have been in touch with customer service multiple times (most recent being case #219651), since at this point the VPN is completely unusable. I have tried all the solutions they suggested and nothing has worked. When I asked for a refund - which I am entitled to under consumer law, regardless of when I purchased the product - they stated this was impossible. The worst software I have ever used, don't waste your time or money on it.